Hope Ann Youngblood

▪ Under the direction of the Executive Director, plans, organizes, implements, and evaluates all operational and clinical activities related to the provision of emergency
medical treatment and transport within the jurisdiction of the JPA.
▪ Participate in budget preparation and administration; prepare cost estimates for budget recommendations, equipment, materials, supplies, and special projects; and monitor and control expenditures.
▪ Prepares operational and clinical system reports to include recommendations for revisions, implementation, or discontinuation of specific system elements.
▪ Participates and, when appropriate, facilitates internal and external committees, task forces, advisory groups, and professional organizations, as assigned.
▪ Ensures compliance with all written contracts and agreements.
▪ Under the direction of the Executive Director, develops and implements JPA policies and procedures.

• Utilized data analysis to identify areas for improvement and develop action plans
• Coordinated quality improvement initiatives to enhance patient outcomes and safety
• Collaborated with multidisciplinary teams to implement evidence-based practices
• Provided emergent care and advanced life support interventions in a pre-hospital setting during acquisitions and in a teaching situation with new hires.
• Documented and reported issues with compliance, standards of care, and quality assurance requirements.
• Developed quality improvement plans, policies, and operational guidelines.
• Applied coaching techniques and tools to support managers and team members improve performance.
• Monitored patient care and Quality Improvement for 350 employees in a high-volume 9-1-1 arena.
• Maintained current clinical knowledge by participating in hands-on patient care.
• Scheduled and chaired quality review meetings to review the effectiveness of performance in mitigating risk, improving skills, and achieving improved clinical success.

• Ensured compliance with protocols, safety standards, and ethical guidelines during clinical practice
• Evaluated performance and provided feedback to facilitate learning and skill development for 350 employees.
• Provided hands-on instruction for IV placement, intubation, advanced medication administration, and CCT equipment.
• Trained new paramedics in patient assessment, treatment, and emergency procedures weekly.
• Administered fluid replacement via IV, IO, and IM to replace fluid volumes and correct electrolyte imbalances.
• Transported critically ill patients on ventilators, medication pumps, and high-flow oxygen devices.
• Communicated with treatment center personnel and dispatchers to provide information about the situation, arrange reception of victims, and receive instructions for further treatment.

• Implemented streamlined processes to improve efficiency and achieve project deliverables
• Led cross-functional teams to accomplish mission-critical objectives and meet strict deadlines
• Successfully managed personnel and ensured compliance with regulations while maintaining contractual requirements.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Analyzed and reported on key performance metrics to senior management.
• Directed initiatives to improve work environment, company culture or overall business strategy.

• Ensured compliance with protocols, safety standards, and ethical guidelines during clinical practice
• Evaluated performance and provided feedback to facilitate learning and skill development
• Provided hands-on instruction for IV placement, intubation, and advanced medication administration
• Trained new paramedics in patient assessment, treatment, and emergency procedures.
• Administered fluid replacement via IV, IO, and IM to replace fluid volumes and correct electrolyte imbalances.
• Triaged injuries by communicating with patients, bystanders and family members and identified appropriate medical facility for transport.
• Communicated with treatment center personnel and dispatchers to provide information about situation, arrange reception of victims and receive instructions for further treatment.

• Experienced ACLS/BLS instructor with over 20 years teaching healthcare professionals
• Trained and certified by the American Heart Association for ACLS/BLS courses
• Developed engaging and interactive lesson plans to enhance student learning
• Provided hands-on practice and feedback in simulated medical emergencies for optimal skill retention.
• Taught health education classes for community workers and members of public.

• Assisting RNs and MDs with patient care, obtaining lab work, documenting medical history through CPSI computer logging, inserting foley catheters and IVs, splinting, wound care, casting, and all other duties associated with Emergency Room procedures, and customer care.
• Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
• Quickly responded to codes and cardiac monitor alarms.
• Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
• Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.

• Supervising, re-educating and retraining of individuals in the 911 operational setting
• Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
• Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
• Triaged injuries by communicating with patients, bystanders and family members and identified appropriate medical facility for transport.
• Responded to daily emergencies and worked alongside firemen and EMTs.
• Ordering supplies and maintaining standard within our unit setting
• Operating as On Duty Supervisor in the office and field setting.

• Educating employees on 911 ambulance operations, assisting with re-writing of AMR policy and procedures for training of EMT's, re-education of employees on PIP, testifying in court as expert witness on EMS skills and report writing and responding to 911 calls within our counties.
• Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
• Administered CPR, oxygen and other life-saving medical treatments.
• Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
• Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.

• Led group martial arts classes, demonstrating techniques and providing individualized feedback
• Organized and executed belt testing ceremonies and tournaments for students
• Provided mentorship and guidance to students, fostering discipline, confidence, and respect.

• Perform all duties and responsibilities of a sworn officer, pursuant to applicable department directives and policies under general supervision
• Testifying in court as an expert witness when necessary.
• Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
• Investigated and reported crimes, accidents, offenses, and damage to property.