Horaciana Yelling
LVN
Orange,TX
Summary
Dedicated and compassionate Licensed Vocational Nurse(LVN), proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Analytical and strategic LVN with excellent problem-solving and time management skills. Organized, efficient and always willing to go extra mile to meet expectations.
Overview
4
4
years of professional experience
Work History
Sales Associate
Burkes Outlet Bealls
09.2018 - 12.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Engaged with customers to effectively build rapport and lasting relationships.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Listened to customer needs and desires to identify and recommend optimal products.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Developed strong rapport with customers and created positive impression of business.
- Prioritized helping customers over completing other routine tasks in store.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Education
Licensed Vocational Nursing - Nursing
Lamar State College - Orange
Orange, TX08.2023
High School Diploma -
West Orange-Stark High School
Orange, TX06.2018
Skills
- Adobe Systems Adobe Fireworks
- Filemaker Pro
- Flexible Hours
- Meeting Sales Goals
- Speaking Clearly
- Hospitality and Accommodation
- Time Management
- Strategic Planning
- Excellent People Skills
- Stocking and Replenishing
- Excellent Written and Verbal Communication
- Reading Comprehension
- Customer Service
- Available Nights, Weekends and Holidays
- Listening Skills
- Strong Communication and Interpersonal Skills
- Critical Thinking
- Multitasking Strengths
- Energy and Physical Stamina
- Goal-Driven
Timeline
Sales Associate
Burkes Outlet Bealls
09.2018 - 12.2022
Licensed Vocational Nursing - Nursing
Lamar State College - Orange
High School Diploma -
West Orange-Stark High School
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