Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Horacio Miranda

Miami,FL

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Personal Trainer

Crunch Fitness
05.2025 - 08.2025
  • Designed specific workout systems for individual clients based on performance ability.
  • Developed and implemented creative exercise programs to keep clients engaged and motivated.
  • Trained clients during strength training, cardio vascular exercise, and stretching.

Sales Associate

24 Hour Fitness
07.2024 - 05.2025
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Was in the top 10 in sales associates for the state for 3 months in a row in regards to personal training revenue

Supervisor

Starbucks
2018 - 2023
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Collected, arranged, and input information into database system.
  • Developed effective improvement plans in alignment with goals and specifications.

Education

Enviromental

Terra Enviromental Research Institute
Miami, FL
01-2015

Skills

  • Account updating
  • Scheduling
  • Complaint resolution
  • Service upselling
  • Money handling

Accomplishments

Exceeded sales goal 3 consecutive times (24HR FITNESS)

Winner of the HHGG Award (CR FITNESS)


Certification

ISSA-Certified Personal Trainer

CPR/AED Certified

Timeline

Personal Trainer

Crunch Fitness
05.2025 - 08.2025

Sales Associate

24 Hour Fitness
07.2024 - 05.2025

Supervisor

Starbucks
2018 - 2023

Enviromental

Terra Enviromental Research Institute