Summary
Overview
Work History
Education
Skills
Certification
Software
Timeline
Generic

Jeremy Brown

FORT BLISS,TX

Summary

Detail-oriented IT professional with over four years of experience in managing IT infrastructure and risk management. Recognized for exceptional problem-solving abilities and commitment to improving team performance through effective end-user support.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Information Technology Specialist

Army
02.2020 - Current
  • Managed IT infrastructure, ensuring optimal performance and security across multiple systems.
  • Managed IT infrastructure to optimize operational efficiency and enhance network security.
  • Developed and implemented training programs for personnel on new technologies and systems.

Sales Associate

Walmart
12.2010 - 01.2020
  • Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.

Laborer Operator

Custom Exteriors
08.2005 - 11.2009
  • Trained new laborers on equipment operation and safety procedures, enhancing overall team performance.

Education

Master of Science - Information Technology

The University of West Florida
Pensacola, FL
09-2026

Bachelor of Science - Psychology

The University of West Florida
Pensacola, FL
08-2023

Skills

  • IT troubleshooting
  • Problem-solving skills
  • Information security
  • End user support
  • IT risk management
  • Network administration
  • Device configuration
  • Software updates
  • Software development
  • Excellent interpersonal skills
  • Hardware installations
  • Document management
  • IT compliance
  • Virtualization technologies
  • IT service management
  • Network configuration
  • Technical troubleshooting

Certification

Comptia-Security plus

Amazon Web Services (AWS)

Software

C

R Studio

Rust

Windows OS

Linux OS

Excel

Wireshark

Cisco systems

Timeline

Information Technology Specialist

Army
02.2020 - Current

Sales Associate

Walmart
12.2010 - 01.2020

Laborer Operator

Custom Exteriors
08.2005 - 11.2009

Master of Science - Information Technology

The University of West Florida

Bachelor of Science - Psychology

The University of West Florida
Jeremy Brown