Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hosea King Jr

Granite City,United States

Summary

Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams. Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction.

Overview

16
16
years of professional experience

Work History

Delivery Driver

FedEx
City of Saint Peters, MO
04.2022 - Current
  • Assessed customer drop-off locations to identify safest areas to leave packages, hiding packages behind pillars, beside furniture or beneath doormats to prevent theft.
  • Left notifications of attempted deliveries for packages requiring signatures, alerting recipients of scheduled future attempts or store location holding package for pick-up.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Handled packages carefully, observing indications on packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping from turning upside-down.

General Manager

McDonald's Restaurant
Pontoon Beach, IL
11.2021 - 04.2022
  • Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
  • Orchestrated positive customer experiences by overseeing every area of [Type] operations.
  • Purchased adequate quantities of food, beverages, equipment and supplies.
  • Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
  • Maintained facility and grounds to present positive image.
  • Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.

General Manager of Operations

McDonald's
O'Fallon, IL
06.2006 - 09.2021
  • Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Oversaw food preparation and monitored safety protocols.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Motivated staff to perform at peak efficiency and quality.

Education

High School Diploma -

East St Louis Senior High School
East Saint Louis, IL
05.2010

Skills

  • Attention to Detail
  • Valid Driver's License
  • Loading and Unloading
  • Payment Processing
  • Quality Assurance
  • Goal Setting
  • Team Leadership
  • Budget Control
  • Department Oversight
  • Performance Assessment
  • Recruitment and Hiring
  • Customer Service Management
  • Staff Scheduling
  • First Aid and Safety

Timeline

Delivery Driver

FedEx
04.2022 - Current

General Manager

McDonald's Restaurant
11.2021 - 04.2022

General Manager of Operations

McDonald's
06.2006 - 09.2021

High School Diploma -

East St Louis Senior High School

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Hosea King Jr