Hosna Khusrawy
Pleasanton ,CA
Summary
Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual. Experienced banking professional with superior attention to detail and highly ethical nature. Hardworking and passionate job seeker with strong organizational skills eager to secure a work position with you guys. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Bank Teller
Wells Fargo
10.2021 - Current
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Established rapport with new clients to increase satisfaction and loyalty.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Logged cashier's checks and other transactions to maintain accurate account records.
Sales Associate
Armani Exchange
01.2020 - 09.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate Specialist
Nordstrom
09.2019 - 12.2020
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and helped with product questions, selections, and purchases.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
In Process of Degree -
Los Positas
3000 Campus Hill Dr. Livermore 94551High School Diploma -
Mira Loma High School
Sacramento, CA08.2018
Skills
- Cash Counting
- Asset Management
- Currency Packaging
- Data Inputting
- Financial Transactions
- Money Handling
- Deposit and Withdrawal Management
- Customer Relationship Management
- Teller Support
Timeline
Bank Teller
Wells Fargo
10.2021 - Current
Sales Associate
Armani Exchange
01.2020 - 09.2021
Sales Associate Specialist
Nordstrom
09.2019 - 12.2020
In Process of Degree -
Los Positas
High School Diploma -
Mira Loma High School
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