Hosna Seyed Reihani
Urbana
Summary
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain a well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Overview
9
9
years of professional experience
Work History
CEDARS SHELTER ADMISSIONS AND AFTERCARE SPECIALIST
Cunningham Children's Home
05.2024 - Current
- Efficiently manage the intake process for new clients, ensuring all necessary documentation was completed according to DCFS and HIPAA standards
- Conduct assessments to determine client eligibility and needs
- Facilitate smooth transition for clients entering the program
- Provide continuous support and resources to client post-treatment
- Connect client with community resources
Bartender/Server
Jupiter's Pizzeria and Billiards
09.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, and preparing cash drawers,
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bartender/Server
Esquire Lounge
05.2024 - 09.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Server
Longhorn Steakhouse
11.2022 - 01.2024
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Greeted new customers, discussed specials, and took drink orders.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Cultivated warm relationships with regular customers.
Bartender/Server
Atkins Golf Course
04.2022 - 09.2022
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
ASSISTANT TEACHER
Little Hearts and Hands Early Learning Center
11.2021 - 06.2022
- Developed and implemented educational activities for children aged 3-5 years old
- Assisted in creating a safe and engaging learning environment for young students
- Collaborated with lead teachers to plan and organize daily classroom activities
- Provided support to students with special needs and behavioral challenges
PRESCHOOL ASSISTANT TEACHER
Next Generation School
09.2017 - 10.2021
- Provided a safe and nurturing environment for children to learn and play
- Assisted lead teacher in creating lesson plans and organizing classroom activities
- Taught developmentally appropriate activities to groups of preschool children
CAMINOS INTAKE SPECIALIST
Cunningham Children's Home
07.2023 - 05.2024
- Act as a designated point of contact for newly arrived UC (undocumented youth) intakes
- Conduct and document assessments within ORR standards
- Facilitate intake interviews with clients to gather essential information regarding their needs, preferences, and goals
- Respond promptly and effectively to crises, providing immediate support and connecting clients with necessary resources
- Assist with the preparation and coordination of discharged youth
ADOPTION SUPPORT AND PRESERVATION CASEWORKER
The Baby Fold
08.2022 - 05.2023
- Facilitated support groups for adoptive families to address challenges and promote resilience
- Developed individualized service plans to meet the needs of children and families involved in adoption
- Conducted home visits to assess family dynamics and provide counseling
- Provided case management services for families navigating the adoption process
MENTOR/TUTOR
Social Work at the University of Illinois
09.2021 - 05.2022
- Assisted incoming freshman in their homework
- Aided and supported in their path of studying Social Work
- Helped lead a resiliency group for students to share their personal experiences and struggles
- Created a supportive environment conducive to learning
RESEARCH INTERN
Dr. Azizah Al-Hibri at the University of Richmond
04.2016 - 08.2016
- Researched the topic of the role of Women in Islam using teachings from Sunni and Shiite scholars
- Assisted with Dr. Al-Hibri’s work for the U.S Commission on International Religious Freedom and the Karamah Institute
RESEARCH INTERN
Professor Arden Rowell at University of Illinois
05.2017 - 09.2017
- Researched the topic of babies and safe sleep
- Helped explain ways for new parents to ensure a safe sleep environment for their infant
BSW INTERN
Cunningham Children's Home
01.2022 - 05.2022
- Participated in regular supervision and training to enhance professional skills and knowledge
- Facilitated therapeutic group sessions focusing on coping skills and emotional regulation
- Collaborated with interdisciplinary teams to coordinate services for clients with complex needs
Education
Master of Social Work - Social Work
University of Illinois At Urbana Champaign
Urbana, IL12-2025
Bachelor of Social Work - undefined
University of Illinois at Urbana Champaign
01.2022
Skills
- Empathy
- Crisis intervention
- Case management
- Teamwork
- Client advocacy
- Multidisciplinary team collaboration
- Assessment
- Interpersonal communication
- Customer service
- Highly reliable
- Engaging personality
LANGUAGES
Spanish | intermediate
Persian | native
English | native
Timeline
Bartender/Server
Jupiter's Pizzeria and Billiards
09.2024 - Current
Bartender/Server
Esquire Lounge
05.2024 - 09.2024
CEDARS SHELTER ADMISSIONS AND AFTERCARE SPECIALIST
Cunningham Children's Home
05.2024 - Current
CAMINOS INTAKE SPECIALIST
Cunningham Children's Home
07.2023 - 05.2024
Server
Longhorn Steakhouse
11.2022 - 01.2024
ADOPTION SUPPORT AND PRESERVATION CASEWORKER
The Baby Fold
08.2022 - 05.2023
Bartender/Server
Atkins Golf Course
04.2022 - 09.2022
BSW INTERN
Cunningham Children's Home
01.2022 - 05.2022
ASSISTANT TEACHER
Little Hearts and Hands Early Learning Center
11.2021 - 06.2022
MENTOR/TUTOR
Social Work at the University of Illinois
09.2021 - 05.2022
PRESCHOOL ASSISTANT TEACHER
Next Generation School
09.2017 - 10.2021
RESEARCH INTERN
Professor Arden Rowell at University of Illinois
05.2017 - 09.2017
RESEARCH INTERN
Dr. Azizah Al-Hibri at the University of Richmond
04.2016 - 08.2016
Bachelor of Social Work - undefined
University of Illinois at Urbana Champaign
Master of Social Work - Social Work
University of Illinois At Urbana Champaign
Similar Profiles
Isabel FunkeIsabel Funke
Human Resources Generalist at Cunningham Children's HomeHuman Resources Generalist at Cunningham Children's Home
Amal Al-RashdanAmal Al-Rashdan
Youth Counselor at Cunningham Children's HomeYouth Counselor at Cunningham Children's Home
Holly CrowderHolly Crowder
Academic Coordinator at Cunningham Children's HomeAcademic Coordinator at Cunningham Children's Home
Louiza DurantLouiza Durant
Building Service Worker at University of IllinoisBuilding Service Worker at University of Illinois
James TraskJames Trask
Ramp Agent at Envoy AirlinesRamp Agent at Envoy Airlines