Angela Wolford
Urbana
Summary
Dynamic Inbound Sales Representative with a proven track record at Spectrum, excelling in high-volume call environments. Skilled in customer relationship building and data entry, I consistently delivered personalized product recommendations, enhancing customer satisfaction and driving sales growth. Goal-oriented and adept at utilizing CRM systems to optimize service delivery.
Overview
9
9
years of professional experience
Work History
Inbound Sales Representative
Spectrum
02.2014 - 10.2022
- Assisted customers with product inquiries and provided personalized recommendations.
- Managed inbound calls, addressing customer needs and resolving issues efficiently.
- Utilized CRM systems to track interactions and document customer information accurately.
- Collaborated with team members to enhance service delivery and customer satisfaction.
Education
Associate of Science - Cadd Drafting
ITT Technical Institute
Hilliard, OH03.2004
Skills
- Inbound sales
- High-volume call centers
- Goal oriented
- Customer relationship building
- Relationship building
- Data entry proficiency
- Product knowledge
Timeline
Inbound Sales Representative
Spectrum
02.2014 - 10.2022
Associate of Science - Cadd Drafting
ITT Technical Institute
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