Summary
Overview
Work History
Education
Skills
Timeline
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Hossain Mohammad Alaol

NEWARK,NJ

Summary

I have 5 year + experience of being a restaurant front house manager and I was an part of directory board of sultan dines & restaurant in Sylhet,Bangladesh

Overview

13
13
years of professional experience

Work History

Banker

United Commercial Bank
09.2017 - 05.2023
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Developed and maintained strong customer relationships, providing exceptional service and advice.
  • Educated customers on features and benefits of banking products and services.
  • Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.

Managing Director

Sultan Dines And Restaurant Co.
01.2010 - 02.2017
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Education

Management Course - Food And Hospitality Service

Mc Collage
Sylhet Bangladesh
05.2013

Master of Science - Microbiology

MC Collage (national University)
Sylhet, Bangladesh
02.2012

Skills

  • Safe Deposit Box Oversight
  • Money Transfers
  • Customer Transactions
  • Customer Outreach
  • Customer Care
  • Operational Efficiency

Timeline

Banker

United Commercial Bank
09.2017 - 05.2023

Managing Director

Sultan Dines And Restaurant Co.
01.2010 - 02.2017

Management Course - Food And Hospitality Service

Mc Collage

Master of Science - Microbiology

MC Collage (national University)

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Hossain Mohammad Alaol