Hossanna Biruk
Sachse
Summary
Hardworking and motivated professional with several years of experience and a record of success in the industry. Solid history of balancing team performance, customer service targets, and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
6
6
years of professional experience
Work History
Manager
Pappadeaux's Seafood Kitchen
Richardson
11.2018 - 02.2025
- Trained employees on additional job positions to maintain coverage of roles.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Facilitated team meetings and workshops to foster collaboration and share best practices.
- Directed recruitment, hiring, and training of new staff members.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Education
High School Diploma -
Plano East High School
Plano, TX06-2017
Some College (No Degree) - Information Technology
Collin County Community College
Plano, TXSkills
- Employee training
- Inventory management
- Recruiting and interviewing
- Performance coaching
- Customer service
- Conflict resolution
Languages
Amharic
Professional
Affiliations
SOS Children's Village in Ethiopia
- Teaching english to the children
Genet Hospital in Ethiopia
- Worked reception desk and shadowed the doctor
Timeline
Manager
Pappadeaux's Seafood Kitchen
11.2018 - 02.2025
High School Diploma -
Plano East High School
Some College (No Degree) - Information Technology
Collin County Community College
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