Hotoniel Martinez
Pembroke Pines,FL
Summary
Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Owner
Absolute Window Cleaning, LLC.
09.2021 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
High Rise Window Cleaner
Clearview Window Cleaning
01.2012 - 08.2021
- Developed strong relationships with clients, resulting in repeat business and positive referrals.
- Contributed to a positive work environment by effectively communicating with coworkers and management on job sites.
- Enhanced safety measures by regularly inspecting and maintaining high rise window cleaning equipment.
- Demonstrated adaptability to various weather conditions while still maintaining quality workmanship in high rise window cleaning tasks.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
High Rise Window Cleaner
Southern Maintenance High Rise
05.2008 - 12.2012
- Proactively addressed any issues or setbacks encountered during a project, swiftly implementing solutions to maintain progress and quality work.
- Consistently met deadlines by prioritizing tasks and working efficiently as part of a high-rise window cleaning team.
- Elevated company reputation through consistent delivery of exceptional results in every project undertaken.
- Assisted in training new employees on proper techniques and safety procedures, improving overall team performance.
- Supervised supplies in inventory and submitted reorder requests.
- Used organic-based chemicals to disinfect floors, counters and furniture.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
High Rise Window Cleaner
Mc Closkey Window Cleaning
01.2003 - 04.2008
- Provided excellent customer service for building owners, addressing concerns and meeting their specific needs.
- Minimized damage to windows or surrounding structures through careful handling of tools and materials during the cleaning process.
- Continuously updated knowledge on industry trends, products, and best practices to provide the highest level of service possible for clients'' buildings.
- Supported company growth by promoting its services through professional interactions with clients and potential customers.
- Applied water and detergent to glass with non-scratch applicator and removed with rubber squeegee blade to reduce smears.
- Leveraged ladders, poles, aerial lift equipment and suspended platforms to clean windows and gutters.
Education
High School Diploma -
Miami Central Senior High School
Miami, FL06.2000
Skills
- Small business operations
- Client Service
- Project Management
- Operations Management
- Project estimating
- Attention to Detail
- Teamwork and Collaboration
- Proper ladder usage
- Fall Protection Training
- Expert glass cleaning
- Water-fed pole system
- Reliability and punctuality
- Lift Equipment Operation
- Safety Compliance
- Chemical handling knowledge
- Window Washing
- Knowledge of local regulations
- Window frame detailing
- Safety harness proficiency
- Scraper technique mastery
- Maintaining Building Security
- Facility Maintenance
Certification
- Certified Forklift, Boom lift, Scissor lift, & Scaffold Operator
- Certified Bosun Chair rigging & Hoist Expert
- Licensed & Insured
- Certified in suspended operations rope descent systems
- Certified in suspended operations ss suspended scaffolding
- High Rise Specialist
- Ground commercial window cleaner
- Residential Specialist
- Expert in chemical use, extension poles and ladder work
- Construction Cleaning - Commercial & Residential
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Owner
Absolute Window Cleaning, LLC.
09.2021 - Current
High Rise Window Cleaner
Clearview Window Cleaning
01.2012 - 08.2021
High Rise Window Cleaner
Southern Maintenance High Rise
05.2008 - 12.2012
High Rise Window Cleaner
Mc Closkey Window Cleaning
01.2003 - 04.2008
- Certified Forklift, Boom lift, Scissor lift, & Scaffold Operator
- Certified Bosun Chair rigging & Hoist Expert
- Licensed & Insured
- Certified in suspended operations rope descent systems
- Certified in suspended operations ss suspended scaffolding
- High Rise Specialist
- Ground commercial window cleaner
- Residential Specialist
- Expert in chemical use, extension poles and ladder work
- Construction Cleaning - Commercial & Residential
High School Diploma -
Miami Central Senior High School
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