Houda Assli
Dearborn,MI
Summary
Dedicated professional with expertise in patient education, diagnostic testing, and customer relationship management. Proven ability to enhance patient experiences and provide exceptional service.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Assistant Manager
Americas Best Contacts And Eyeclasses
Dearborn, Michigan
08.2025 - Current
- Mentored newly hired employees on company programs, enhancing their onboarding experience and integration into the team.
- Managed and organized inventory of frames and optical supplies.
- Guided customers in selecting optimal eyewear styles and lenses.
- Educated clients on eyewear care and maintenance techniques to ensure optimal usage and longevity.
- Conducted diagnostic evaluations, documenting vision measurements and testing eye function.
- Provided customers with information about vision care products and services.
- Conducted preliminary vision tests using various optical equipment.
- Explained lens options and care instructions to clients for optimal usage.
- Collaborated with optometrists to provide exceptional patient care and service.
- Obtained precise facial measurements, including optical centers and pupillary distance, for accurate eyewear fitting., including optical centers of eyes, pupillary distance and temple length.
- Pretested patients prior to optometrist examination assessing pressures, visual acuities and autorefraction.
- Engaged customers in conversations to effectively identify and address their eyewear needs.
Optician/Optometric Technician
National Vision
Dearborn, Michigan
03.2022 - 08.2025
- Assisted optometrists during exams by preparing instruments and managing patient flow.
- Operated diagnostic equipment to perform tests such as visual field assessments and tonometry.
- Addressed issues noted during preliminary examinations with physician to provide important information and boost appointment success.
- Provided exceptional patient care by addressing inquiries and ensuring comfort during procedures.
- Educated patients on contact lens use, maintenance, and proper hygiene practices.
- Assisted customers with frame selection and fitting for optimal comfort.
Education
Bachelor of Arts - Psychology
Wayne State University
Detroit, MI05-2025
Associate of Arts - General Studies
Henry Ford College
Dearborn, MI06-2022
Skills
- Patient assessment
- Diagnostic testing
- Diagnostic equipment use
- Patient education
- Preventive care
- Remote health monitoring
- Chart management
- Customer relationship management
- Team collaboration
- Attention to detail
- Problem solving
- Multitasking
- Reliability
- Verbal communication
- Multitasking
Languages
Arabic
Full Professional
Certification
- Certified optometric technician - Americas Best contacts and Eyeglasses
Affiliations
- Local Volunteer- Islamic Center Of Detroit
Timeline
Assistant Manager
Americas Best Contacts And Eyeclasses
08.2025 - Current
Optician/Optometric Technician
National Vision
03.2022 - 08.2025
Bachelor of Arts - Psychology
Wayne State University
Associate of Arts - General Studies
Henry Ford College