Houda Zahir
Chicago,IL
Summary
Dynamic and adaptable professional with experience in insurance, teaching French, and retail merchandising. Proven ability to provide exceptional customer service, and organize merchandise in fast-paced environments , a detail-oriented approach to tasks, ensuring products are stocked and displayed efficiently. Comfortable working independently or as part of a team, with a focus on providing high-quality service, and maintaining a clean, safe, and organized work area. Eager to apply my diverse skill set to contribute to a successful team.
Overview
8
8
years of professional experience
Work History
Service Production Staff
AXA Insurances
09.2020 - 11.2021
- Managed and processed insurance service requests efficiently.
- Provided high-quality customer service and resolved client issues.
- Collaborated with team members to ensure seamless operations.
- Enhanced production efficiency by streamlining assembly line processes and implementing time-saving techniques.
Family Babysitter
Private Care
01.2018 - 12.2019
- Provided attentive and nurturing care for children.
- Organized educational and recreational activities.
- Communicated regularly with parents regarding children’s progress and well-being.
French Instructor
Institut Claire De Lune
09.2017 - 11.2017
- Designed and delivered French language lessons to students.
- Assessed student progress and adapted teaching methods accordingly.
- Fostered a positive and engaging learning environment.
Retail Associate
Marjane Super Market
05.2014 - 09.2014
- Handled product organization and sorting of inventory to maintain a well-stocked store.
- Provided excellent customer service, assisting with product inquiries and purchases.
- Ensured products were rotated according to company guidelines, maintaining stock freshness.
- Contributed to team efforts in managing backroom organization and unloading deliveries.
Education
Bachelor’s Degree in Economics (With Honors) - Business Economics
University Hassan II
Casablanca, Morocco09-2016
High School Diploma -
Salaheddine Al Ayyoubi High School ( With Honors)
Casablanca, Morocco06-2013
Skills
- Strong analytical and critical thinking skills
- Strong work ethic, and ability to adapt to fast-paced environments
- Quick learner with the ability to master new tasks efficiently
- Adaptability, attention to detail, time management
- Basic Computer Skills
Languages
Arabic
Native/ Bilingual
Frensh
Full Professional
English
Professional
Timeline
Service Production Staff
AXA Insurances
09.2020 - 11.2021
Family Babysitter
Private Care
01.2018 - 12.2019
French Instructor
Institut Claire De Lune
09.2017 - 11.2017
Retail Associate
Marjane Super Market
05.2014 - 09.2014
Bachelor’s Degree in Economics (With Honors) - Business Economics
University Hassan II
High School Diploma -
Salaheddine Al Ayyoubi High School ( With Honors)
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