Houda Taylor Jundi
Tacoma
Summary
Experienced customer service representative. Trained in price changing, pulling tags, self checkout and cashiering. Compassionate and fast paced.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Safeway
02.2022 - 04.2022
- Handled customer inquiries and suggestions courteously and professionally
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business
Customer Service Cashier
Fred Meyers
08.2014 - 07.2017
- I maintained a clean and clear workspace
- That way the next cashier who suffered with anxiety, came with ease
- I handled money and was never short
- Provided excellent customer service
- Helped my fellow coworkers
- Maintained empathy and understanding towards customers and coworkers
Education
High School Diploma -
Silas High School
Tacoma, WA06.2015
Skills
- Customer Service
- Problem-solving abilities
- Money handling
- Critical Thinking
Timeline
Customer Service Representative
Safeway
02.2022 - 04.2022
Customer Service Cashier
Fred Meyers
08.2014 - 07.2017
High School Diploma -
Silas High School