Howard Bell
Port Charlotte,FL
Summary
Pursued opportunities as a software test engineering professional to leverage attention to detail and diverse skill set.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Software QA Analyst
Miter Brands - PGT Windows & Doors
09.2019 - 02.2026
- Manage Quality Assurance Documentation: Created QA Test Plans, test cases, test matrices, and other QA documentation to ensure sufficient test coverage based on requirements and specifications for B2B/B2C Windows and Door Manufacturing.
- Maintain Quality Assurance Test Environment: Perform Monthly testing of the latest Operating System Software Patches, Industry Standard Web Browsers and Company related Applications. Ensured that all QA Test Environments meet minimum specifications to perform testing with accurate results. Performed Product Testing of web-based POS Software: Utilize TechConnect/ServiceNow for tracking Change Request from Authorization to Release into Production. Executed manual test cases to ensure full product feature coverage. Performed Regression Testing on various Product Configurations to ensure that Part Numbers, Frame & Window Data along with essential Window/Door configurations were relevant. Orders could successfully Processed through the Order Process System. Also Tested Microsoft Updates to ensure that they did not impact the completion of the Order Process for Dealers in both the Test and Production environments.
Software Analyst
Universal North America (Commercial & Homeowner Insurance)
Sarasota, FL
01.2016 - 01.2019
- Accomplishments: Included but not limited to taking on the role of Senior Testing of Personal & Commercial Lines Insurance Applications in a Web Based and Guidewire Policy, Billing & Claim Center. Also facilitated User Testing session for Hyland’s OnBase Unity Web Client. These responsibilities were always delivered in a very professional and concise manner which helped Business, Legal, Software Development, and Product & Project Management and Systems Testing Groups deliver high quality effective Support, Applications and Testing results. Created and maintained Test Cases in Rally throughout the entire Testing Project. Provided legacy system testing support using FogBugz. Participated in the Scrum processes throughout the Sprint Program Cycles. Provided Team leadership and direction to other Systems Team Members across multiple Product and Application lines.
Software Test Analyst II / Test Engineer II
Vertex Inc.
Sarasota, FL
01.2009 - 01.2016
- Accomplishments: Included but not limited to Testing Income Direct Tax Applications in a Citrix Published environment. Also facilitated Multiuser Testing session throughout the Vertex Income Tax release cycle. These responsibilities were always delivered in a very professional and concise manner which helped Development, Product & Project Management and STE Testing Groups deliver high quality effective applications and testing results. Also maintained Citrix testing environment, updating Operating System, Applying Microsoft Updates, Managing SQL Server 2012 to ensure Database integrity.
SQA Manager/Engineer
Living Naturally LLC
Sarasota, FL
04.2006 - 11.2008
- Accomplishments: Managed Quality Assurance Documentation: Created QA Test Plans, test cases, test matrices, and other QA documentation to ensure sufficient test coverage based on requirements and specifications for B2B/B2C Web/PDA & Desktop related Natural Product Ordering/Marketing/Promotional/Loyalty Tracking Application. Maintained Quality Assurance Test Environment: Installed and maintained the latest Operating System Software Patches, Industry Standard Web Browsers and Company related Applications. Ensured that all QA Test Equipment meets minimum specifications to perform testing with accurate results. Performed Product Testing of web-based POS Software: Executed manual test cases to ensure full product feature coverage. Maintained the Defect Management system: Entered and reviewed all manual test discovered defects through entire resolution life cycle. Reviewed and qualified all defects reported by Technical Support and Assigned to appropriate Development resource.
Software Quality Assurance Engineer Cyber Test
Sunbelt Software
Clearwater, FL
04.2004 - 04.2006
Principal Test Engineer
Concord Communication
Marlborough, MA
06.1997 - 04.2003
Education
Computer And Information Sciences
WPI
Worcester, MASkills
- Manual testing
- Functional testing
- SQL
- Test data management
- Test environment setup
- User acceptance testing
- Regression testing
- Software development life cycle
- System testing
- Waterfall methodology
- Mobile app testing
- Test planning
- Integration testing
- Cross-browser testing
- Windows operating system
- Requirements analysis
- Test estimation
- Test case development
- Defect tracking
- Scrum framework
- Usability testing
- HTML and CSS
- Linux command line
- MacOS support
- Continuous integration
- Test strategy creation
- Test automation tools
- Bug reporting
- Customer support
- Test management tools
- Training and mentoring
- Agile methodology
- Software debugging
- Configuration management
- Software testing
- Version control systems
- Continuous deployment
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Defect tracking and reporting
- Decision-making
- Manual test case preparation
- Relationship building
- Strong problem solver
- Bug tracking and resolution
- Documentation skills
- Organized and detail oriented
- Teamwork and positive attitude
- Team building
- Test plans and test methodologies
- Task prioritization
- Self motivation
- Interpersonal skills
- Analytical thinking
- Agile best practices
- Black box testing
- Goal setting
- Professionalism
- Interpersonal communication
- Workload management
- Training and onboarding
- Collaborative team player
Certification
- Various Window & Door Industry Standard Certifications along with Glass Types
- Insurance ESSENTIALS 2
- ISTQB Software Tester Certification – Foundation Level
- UNIX Administration Certification - Worcester Polytechnic Institute
- Microsoft Certified Engineer - MCSE ID# 256623
- A+ Certification ID# 5BADTT0387
Timeline
Software QA Analyst
Miter Brands - PGT Windows & Doors
09.2019 - 02.2026
Software Analyst
Universal North America (Commercial & Homeowner Insurance)
01.2016 - 01.2019
Software Test Analyst II / Test Engineer II
Vertex Inc.
01.2009 - 01.2016
SQA Manager/Engineer
Living Naturally LLC
04.2006 - 11.2008
Software Quality Assurance Engineer Cyber Test
Sunbelt Software
04.2004 - 04.2006
Principal Test Engineer
Concord Communication
06.1997 - 04.2003
Computer And Information Sciences
WPI