Summary
Overview
Work History
Education
Skills
Timeline
Generic

Howard Few

Saint Albans,WV

Summary

Dynamic and results-driven professional with strong leadership skills, experienced in optimizing operations at Walmart. Proven track record in team motivation and employee engagement, enhancing inventory management processes and improving customer satisfaction. Adept at multitasking and prioritizing tasks to achieve operational excellence in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Overnight Team Lead

Walmart
05.2024 - 06.2025
  • Supervised overnight operations, ensuring compliance with safety and quality standards.
  • Trained new team members on operational procedures and customer service protocols.
  • Coordinated restocking efforts, optimizing inventory levels for peak shopping hours.
  • Monitored performance metrics to identify areas for process improvement and efficiency gains.
  • Implemented best practices in loss prevention to minimize shrinkage during overnight shifts.
  • Streamlined inventory management processes during overnight hours, ensuring accurate stocking of shelves and proper product rotation.

Stocking Associate

Walmart
02.2021 - 05.2024
  • Stocked shelves efficiently to ensure optimal product availability and organization.
  • Assisted in inventory management by accurately counting and labeling merchandise.
  • Trained new associates on stocking procedures and safety protocols.
  • Collaborated with team members to maintain store cleanliness and presentation standards.
  • Engaged with customers to provide assistance, contributing to a positive shopping environment.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.

Front End Supervisor

Kroger
09.2019 - 02.2021
  • Supervised front end operations to ensure efficient customer service and checkout processes.
  • Trained and mentored new team members on best practices for customer engagement and transaction handling.
  • Implemented process improvements that enhanced workflow efficiency at checkout stations.
  • Resolved customer complaints promptly, improving overall satisfaction scores in front end operations.
  • Ensured compliance with company policies and procedures through regular audits of cash handling practices.
  • Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.

Stocking Associate

Walmart
02.2018 - 08.2019
  • Monitored stock levels, reporting low inventory to management for timely replenishment.
  • Implemented best practices for merchandise placement, enhancing customer shopping experience.
  • Enhanced store organization by accurately stocking shelves and maintaining inventory control.
  • Scanned, recorded and verified received inventory during regular shipments.
  • Collaborated with team members to maintain a clean, organized work environment.
  • Answered customer questions and provided detailed product information.

Cashier

Kmart
09.2015 - 02.2018
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and provided exceptional service.
  • Maintained accurate cash drawer and performed end-of-day reconciliations.
  • Implemented strategies to reduce wait times during peak hours.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Saint Albans High School
Saint Albans, WV

Skills

  • Team motivation
  • Employee engagement
  • Strong leadership
  • Scheduling expertise
  • Multitasking Abilities
  • Team collaboration
  • Task prioritization

Timeline

Overnight Team Lead

Walmart
05.2024 - 06.2025

Stocking Associate

Walmart
02.2021 - 05.2024

Front End Supervisor

Kroger
09.2019 - 02.2021

Stocking Associate

Walmart
02.2018 - 08.2019

Cashier

Kmart
09.2015 - 02.2018

Saint Albans High School

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