Howard Fleming
Frisco,TX
Summary
Dedicated System Administrator 10 Years of Experience Meticulous System Administrator with experience in Windows system and server administration. Proven skill in quickly and effectively remedying issues to bring servers back to functionality after crashes. Strong communication and interpersonal skills to explain technical concepts to non-technical audiences.
Overview
15
15
years of professional experience
Work History
System Administrator
Veritex Community Bank
07.2023 - Current
- Manage Cohesity backups
- Design and implement new backup strategies
- Design and implement new file server
- Architect our JAMF environment
- Write policies for our Infrastructure
- Create and deploy GPOs in Tanium and Intune
- Architect our VOIP System
- Perform Disaster Recovery drills
- Oversee infrastructure needs for new construction builds
- Manage ServiceNow CMDB
- Create, manage and Deploy VMs
- Manage our storage arrays
- Manage our Change Advisory Board
- Liaison with vendors and sign SOWs
System Administrator
University of Utah Hospital
07.2019 - 07.2023
- Create and deploy GPOs
- Create and manage OUs
- Setup Domain Controllers and forest
- Manage Sonic Wall Firewall
- Manage Ubiquiti Switches and APs
- Deploy VMs for EPIC EMR and FIS
- Managed 60 VMs
- Responsible for patch management
- Lead and deployed BeyondTrust PAM tool
- Setup and manage VMware ESXI
- Setup and manage Hyper-V
- Work with Vendors on support issues
- Write Knowledge Base articles for service desk
- Design and implement quality of life improvements to better users’ workflow
- Manage backups using Veeam and Azure
- Perform Veeam upgrades
- Manage Hitachi Storage
- Designed and deployed JAMF Environment
- Designed and deployed onsite PBX
- Install new servers in the datacenter
- M365 admin for our entire environment
- RSA admin
- Intune admin
- MobileIron admin
Storage Administrator
Hitachi Data Systems
11.2015 - 06.2019
- Responsible for performing maintenance on Hitachi Storage arrays at datacenters around the valley
- Performed microcode upgrades for the storage arrays
- Setup storage volumes and LUNs
- Also responsible for troubleshooting any issues that arise with the arrays
- Test third party applications
- Installed and configured arrays for customers
- Replace any failing part of the storage array
- Configure raid groups
- Install and manage fiber interconnects
- Used Service Now to manage incidents, service requests and tasks
System Administrator
Guide LLC
09.2014 - 11.2015
- Responsible for troubleshooting windows, software deployments and network issues
- Lead administrator for Apple deployments such as MacBook's and iPads
- Lead administrator for management of MDM enrollment and management of Apple devices
- Administrator for Apple deployment server
- Also responsible for maintaining and troubleshooting AD accounts
- Troubleshooting physical host and VMs
- Syncing AD account with O365 and utilizing exchange server
- Responsible for Veeam backups
- Create OUs
- Created and deployed GPOs
Service Advisor
Microsoft
02.2013 - 09.2014
- Responsible for diagnosing and troubleshooting customer products
- I was a knowledge expert about service and products to better assist the customers and product advisors
- Responsible with assisting the teachers in training new course material to the product advisors
- I was the training technician which included training service advisors and product advisors
- Responsible for troubleshooting Boot Camp and VMware related issues for MacBook's and troubleshoot Microsoft software products for Apple hardware
Technical Consultant
Apple
07.2012 - 02.2013
- Answered in-bound calls regarding technical issues for Mac OS X, iOS, and iTunes
- We troubleshoot customer technical issues and setup warranty repairs for their hardware issues
- Consulted with education regarding the deployment of iPads
Signal Support Specialist
Army
04.2009 - 04.2012
- Installed Cisco Switches and routers
- Deployed Windows desktops
- Installed and mounted radiocommunications into vehicles
- Ran the repair depot for all technology items
Education
High School Diploma -
Frisco High School
05.2007
Skills
- System Upgrades
- System monitoring
- Technical Support
- System updates
- Windows administration
- Server Management
- Backup Management
- IT Documentation
- Disaster Recovery
- Patch management
Timeline
System Administrator
Veritex Community Bank
07.2023 - Current
System Administrator
University of Utah Hospital
07.2019 - 07.2023
Storage Administrator
Hitachi Data Systems
11.2015 - 06.2019
System Administrator
Guide LLC
09.2014 - 11.2015
Service Advisor
Microsoft
02.2013 - 09.2014
Technical Consultant
Apple
07.2012 - 02.2013
Signal Support Specialist
Army
04.2009 - 04.2012
High School Diploma -
Frisco High School
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