Howard Lennon Jr
Sicklerville,NJ
Summary
Engineering Specialist with twenty-five years of experience in all phases of electrical engineering technology; including troubleshooting, maintenance, training, customer presentations, and sales. An established team player with demonstrated experience in AC/DC power, schematics, test solutions, Magnetic Resonance Imaging, and X-RAY. Effectively developed Field service engineers in technical writing and presentations. Imaging Service Engineer – the ability to handle multiple tasks and manage vendors and services in a large-scale hospital.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Field Service Engineer II
Catalyst MedTech
Houston, TX
11.2024 - 05.2026
- Diagnosed and resolved technical issues with Medical Devices (Cardio MD & C.Cam) in compliance with industry standards.
- Conducted on-site repairs and maintenance in Outpatient facilities and hospitals
- Collaborated with management teams to improve service delivery deliverability and customer satisfaction.
- Maintained tools and equipment, parts inventory, and service manuals.
- PM completion -96 on time within the months
Imaging Service Engineer
Sodexo (Einstein Jefferson Hospital)
Philadelphia, PA
11.2021 - 11.2024
- Repaired, installed, first looked, modified, and performed Planned Maintenance on multiple imaging modalities within a level one trauma hospital, OR, ER, ICU, Neonatal, Dental & Off-site locations.
- Ultrasound – GE Voluson, Vivid, Philips Epiq, Clear Vue, Mindray, and Fuji Sonosite
- IR / Cath Labs– Philips Xper, Clarity, Allura, Biplane C arm, Philips Azurion
- Portable x-ray – Serviced Philips Easy Diagnost, Fuji, GE – AMX4
- Radiographic Xray rooms – Philips Easy Diagnost, Siemens
- Philips Fluoroscopic rooms – (RF), Siemens - Vertix
- GE OEC 6800, 9900 C- Arms, Hologic mini c-arms, Siemens - Artis
- The ability to service or perform a repair while a patient is on a table during a live procedure
- Parts ordering, receiving, and transmitting parts, Procurement – parts search
- IT and PACS experience with work list issues with all modalities
- Manage to work with vendors for repairs
- Cost-effectiveness with quoting estimates for service within budgetary measures
- Managed OEM and third-party vendors on in-house repairs / Field modifications
- Conducted routine maintenance on medical devices, enhancing reliability and safety.
Field Service Engineer
Mettler-Toledo Eagle
Tampa, FL
01.2009 - 01.2021
- Repaired, installed, adjusted, modified, and performed Planned Maintenance on Smiths Detection X-ray machines in the Food Industry. Serviced multiple customers nationwide at various food manufacturing Plants in the US and Canada.
- Food safety checks for contaminants in high-speed assembly lines for ferrous, glass, stone, bone etc. in products
- Ability to troubleshoot and fix issues remotely
- Example customers - Heinz, Nestle, Campbell Soup, General Mills, and Gerber.
- Used X-ray machines in assembly lines for food safety - Set up rejection of products on
- Incorrect weights and contaminants.
- Trained maintenance, operators, and quality personnel on the operation of the x-ray machines and radiation safety.
- Set up algorithms to find missing items in products and to find smaller contaminants in
- Foods by using single and dual energy detectors.
- Traveled by air and car to various locations in the US and Canada for installations & repairs.
- Nationwide tech support & 24/7 On Call responsibility
Critical Facilities Infrastructure Engineer & Data Center Management
VERISIGN
New Castle, DE
2008 - 01.2009
- Managed a 100,000 Sq Ft Data Center Planning facility, designing, installing, and upgrading all Critical Facilities Infrastructure Systems for the Verisign Critical Facility under construction. Working Knowledge of the following: EPMS, BMS, Switchgears, Crac, STSPDU, UPS, EPO, chillers, Generators, Pre-action system, Urea, VFI, Transformer, Diesel Fuel & Day Tanks, FM-200, RPP, and Load Bank within a Data Center Environment
- Managed preventative & emergency maintenance (PM & EM) service contract budgets.
- Maintenance and upkeep of Critical Facility / Data Center Space, Power & Environmental
- Infrastructure Systems.
- Managed the layout of servers within the data center to ensure the load is properly balanced
- Ability to work on multiple tasks at a time.
- Created multiple RFC to CMB members for change and for setting up maintenance
- Procedures on critical equipment. Ability to read FEL plans.
Magnetic Resonance (MR) Field Service Engineer
GE HEALTHCARE
Fort Washington, PA
01.2002 - 01.2008
- Repaired, installed, adjusted, modified, and performed Planned Maintenance on GE Signa 1.0tesla to 3.0tesla field strength magnets. Service multiple customers at hospitals and outpatient facilities.
- Ramped Magnets to the field strength of 1.0t to 3.0t using a 1000-amp power supply.
- Troubleshoot complex issues with the magnet and software.
- Understanding of GE Signa software platforms 9x to excite 12x and 14x forward production.
- Completed GE Magnetic Resonance Imaging Field Engineer Program.
- Environmental Health and Safety (EHS) certified.
- Ability to troubleshoot and fix issues remotely
Senior Field Service Engineer
Emerson Network Power
North Ridgeville, OH
01.1996 - 01.2002
- Repaired, installed, adjusted, modified, and tested AC/DC power systems and devices for telecommunications central offices and wireless groups in the Northeast United States, the military, airports, and government sectors.
- Analyzed customer needs and recommended cost-effective solutions.
- Trained an average of two to three junior field representatives annually.
- Analyzed and interpreted schematics for repairs.
- Completed assignments98% did not require re-work.
- Performed installations and repairs on batteries, rectifiers, and inverters.
- Wrote detailed procedure methods (technical writing) for work on critical equipment in central offices. (MOP)
- Demonstrated expertise in the use of power devices: PECO II, Lorain, Marconi, Reltec, Ericson, ITT, Ascom-Warren, PCP, C&D, Exide, Power-Safe, and Absolyte GNB.
- Led troubleshooting and resolution of complex technical issues in network power systems.
Education
BS - Electrical Engineering Technology
Temple University
Philadelphia, PA01.1996
Principles of Servicing Diagnostic X-ray Systems
RSTI – Radiological Service Training Institute
Solon, OH01.2021
Skills
- Remote support
- Equipment installation
- On-site support
- Troubleshooting and repair
- Face-time support
Certification
Certified - Philips Cardio MD - Overview, Troubleshooting and Maintenance
Certified - Siemens C-Cam - Overview, Troubleshooting and Maintenance
Certified - Arineta Spotlight System (CT) - Overview, Troubleshooting and Maintenance
Timeline
Field Service Engineer II
Catalyst MedTech
11.2024 - 05.2026
Imaging Service Engineer
Sodexo (Einstein Jefferson Hospital)
11.2021 - 11.2024
Field Service Engineer
Mettler-Toledo Eagle
01.2009 - 01.2021
Magnetic Resonance (MR) Field Service Engineer
GE HEALTHCARE
01.2002 - 01.2008
Senior Field Service Engineer
Emerson Network Power
01.1996 - 01.2002
Critical Facilities Infrastructure Engineer & Data Center Management
VERISIGN
2008 - 01.2009
BS - Electrical Engineering Technology
Temple University
Principles of Servicing Diagnostic X-ray Systems
RSTI – Radiological Service Training Institute