Summary
Overview
Work History
Education
Skills
Security Clearance
Affiliations
Timeline
Generic

Howard R. Woods

Elk Grove,CA

Summary

Dynamic professional with extensive experience in Oracle ERP and network management, successfully leading teams at California Fi$Cal Project and enhancing system performance. Proven ability to troubleshoot complex issues and foster collaboration among diverse stakeholders, driving project success and operational efficiency. Recognized for innovative problem-solving and effective communication skills.

Overview

45
45
years of professional experience

Work History

Service and Customer Relations

Costco
Elk Grove
11.2023 - Current
  • On going services in the operation of Costco day to day businesses providing services in sales and operations. This position is a part time job only.
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

System Software Specialist II

California Fi$Cal Project
Sacramento, California
03.2012 - 03.2022
  • Systems Software Specialist (SSS) II (Tech) provides high level technical leadership and direction in implementation of the ERP COTS solution utilizing Oracle Software ERP implementation and State acceptance.
  • The incumbent leads the Data Base team in software evaluation, installation, configuration, test, documentation, maintenance and operations; provides expertise in server virtualization installation, configuration, testing, maintenance and troubleshooting of the more complex IT systems as well assisting FI$Cal Project teams with any issues encountered by the use of the aforementioned systems.
  • The System Software Specialist is responsible for supporting the entire FI$Cal Team with IT services from the planning through the operational phases of the project, and providing testing and support for ADA requirements.
  • Provided technical support for software applications within California's financial systems. Worked with Accenture as a vendor to provide work deployment, and improvement in system implementation and software release.
  • Commercial Off-the-Shelf, referring to products readily available in the commercial market that are used by the government without significant modification.
  • Analyzed user requirements to enhance software functionality and usability.
  • Collaborated with cross-functional teams to implement system upgrades and improvements.
  • Developed training materials for end-users on software best practices and features.
  • Troubleshot software issues, ensuring minimal disruption to workflow processes.
  • Documented system processes and procedures for future reference and compliance.
  • Assisted in the integration of new tools into existing financial management systems.
  • Conducted regular reviews of system performance to identify areas for enhancement.

Staff Information Systems Analyst

California Department of Correction
Corcoran, CA
06.2010 - 03.2012
  • As Staff information System Analyst I provide technical expertise, system development lead and subject matter expert for eligibility system changes during all phases of the System Development Life Cycle including project and/or contract management and oversee development efforts and deliverables through implementation.
  • Provide liaison direction and service between non-technical program staff and information technology stakeholders as they relate to MEDS and able to work with all levels of impacted staff (county, state, federal, or vendor).
  • Providing support and performs high-level systems design and implementation for Medi-Cal Applications for the California Department of Health Care Services (CDHCS).
  • As the lead over changes that relate to the Medi-Cal Eligibility Data Systems (MEDS), State Client Index, and other related eligibility data system for seven institutions in the Central Valley.
  • Obtain extensive knowledge and understanding of the software development processes and lifecycle phases.
  • I have developed great communication skills in writing and orally.
  • Process the ability to handle multiple concurrent assignments; ability to work with both technical and non-technical staff.

Network Engineer Supervisor

EDS/HP
Rancho Cordova, CA
01.1998 - 12.2008
  • EDS Perform Network Analyst at MCI and network monitoring on several large data accounts.
  • Perform the lead role in monitoring Chevron’s VSAT and LAN/WAN systems providing network management, network analyzes, and network grooming.
  • I supervised service delivery team which consisted of 15 personal, managed high level system reports and meetings.
  • I provided service delivery reporting on service availability and statistics.
  • The job also consisted of providing management support for EDS/Chevron network and Computing Services.
  • I provided Leadership to Operations and Network teams in customer escalation's and problem analyses.
  • Maintained delivery of service for world-wide communications and diagnosed complex problems and error situations.
  • I managed process that produced accurate and up-dated network documentation and Daily/Weekly Reports on system availability and problem status.
  • I am presently providing Firewall support, scripting, and day-to-day customer system management support.

Manager

Cal Fed Bank
West Sacramento, California
03.1995 - 01.1998
  • Manage activities of six other Design engineers.
  • Provide management support for bank data network design and system development.
  • Managed new technologies and incorporate new procedures to develop new services to bank customers.
  • Design and Implemented Bank standards in Bank acquisitions in amount more than 800 million dollars of acquisitions.
  • Managed High level system reports, meetings, provided service delivery reporting on service availability and statistics.
  • My job also consisted of providing management support for the network and Computing Services.
  • I provided on going leadership to operations and Network teams in customer escalation's and problem analyses.

Network Supervisor

Intel Corporation
Folsom, California
01.1991 - 01.1995
  • INTEL CORPORATION. Folsom Ca supervised the Service Delivery Team, which consisted of managing 15 personal.
  • Performed management support for Intel's Data Network and Computing Services.
  • Provided Leadership to Operations and Network teams in customer escalation's and problem analyses.
  • Delivery for worldwide communications and diagnosed complex problems and error situations.
  • Produced accurate and up-dated network documentation and Daily/Weekly Reports on system availability and problem status.

Regional System Specialist Manager

Racal Milgo/DCA
Los Gatos, California
01.1989 - 01.1991
  • Racal Milgo/D.C.A. Regional System Specialist managing 5 field technicians.
  • Coordination of their field operations and supervise their day-to-day duties.
  • Performed coordination of all customer installations.
  • One of my major clients was the State of California Department of Water Resources also high level management services.
  • Managed and directed the California Department of Water Resources fiber backbone network and The State of California Communications services.

Technical Support Specialist

01.1981 - 01.1989

Education

Bachelors of Information Technology -

AIU
Hoffman Estates, IL
02.2005

Associates of Science Degree -

UNIVERSITY OF ILLINOIS CIRCLE COLLEGE OF ENGINEERING
Chicago, IL
01.1976

Studied Electronics and General Education -

COLLEGE OF DUPAGE
Glen Ellyn, IL
01.1973

Skills

  • Oracle ERP
  • Database management
  • System troubleshooting
  • Software documentation
  • Network management
  • Project management
  • Data analysis

Security Clearance

  • Top secret
  • Secret
  • Top Secret with SCI
  • NATO Clearance
  • Atomic Clearance

Affiliations

  • Sunday School Teacher
  • Aftershcool study coah

Timeline

Service and Customer Relations

Costco
11.2023 - Current

System Software Specialist II

California Fi$Cal Project
03.2012 - 03.2022

Staff Information Systems Analyst

California Department of Correction
06.2010 - 03.2012

Network Engineer Supervisor

EDS/HP
01.1998 - 12.2008

Manager

Cal Fed Bank
03.1995 - 01.1998

Network Supervisor

Intel Corporation
01.1991 - 01.1995

Regional System Specialist Manager

Racal Milgo/DCA
01.1989 - 01.1991

Technical Support Specialist

01.1981 - 01.1989

Bachelors of Information Technology -

AIU

Associates of Science Degree -

UNIVERSITY OF ILLINOIS CIRCLE COLLEGE OF ENGINEERING

Studied Electronics and General Education -

COLLEGE OF DUPAGE

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