Howard Saltsberg
Myrtle Beach,SC
Summary
Dedicated Parts Counter Associate focused on maintaining high standards of compliance and service while exceeding sales objectives. Reliable professional dedicated to overcoming any challenge and supporting all business needs as part of first-rate team. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Service-focused parts professional ready to help customers with diverse needs. Highly knowledgeable about all parts and happy to offer sound advice. Reliable in keeping spaces clean, stocked and attractive to promote sales.
Overview
19
19
years of professional experience
Work History
Automotive Technician
Parks Auto Parts
Myrtle Beach, S.C.
12.2021 - 04.2024
- Verified accuracy of invoices, packing slips, and other documents.
- Restocked shelves as needed to maintain adequate supply of parts.
- Developed strong relationships with customers to ensure repeat business.
- Ensured compliance with applicable safety regulations while handling hazardous materials.
- Maintained accurate inventory records of all products in stock.
- Processed customer orders quickly and accurately.
- Provided technical advice on car maintenance and repair needs.
- Resolved customer complaints in a timely manner.
- Investigated warranty claims as necessary to resolve customer disputes.
- Conducted regular price comparisons between competitors' stores.
- Assisted customers with selecting and purchasing the appropriate auto parts for their vehicles.
- Provided excellent customer service by answering questions about product availability and pricing.
Automotive Mechanic
Seaboard Automotive
Myrtle Beach, S.C
09.2005 - 10.2020
- Repaired faulty electrical wiring harnesses within automobile engines.
- Rebuilt cylinder heads and performed valve jobs on engines.
- Performed scheduled maintenance services such as oil changes, lubrications and tune-ups.
- Tested vehicle performance to ensure proper functioning of brakes, lights and steering mechanisms.
- Assisted customers with questions regarding necessary repairs for their vehicles.
- Inspected vehicles for necessary repairs or preventive maintenance needs.
- Demonstrated excellent communication skills when interacting with customers.
- Provided estimates for labor costs involved in repair jobs based on customer requests.
- Communicated effectively with customers regarding repair status updates throughout the process.
- Operated specialized diagnostic tools such as oscilloscopes or multi-meters to troubleshoot faults in electrical circuits.
- Repaired and replaced worn brake pads, wheel bearings, and other automotive parts.
- Diagnosed complex mechanical problems using computerized diagnostic equipment.
Education
High School Diploma -
Valley Central High School
Montgomery, NY06-1973
Skills
- Automotive systems
- Problem-solving skills
- Invoice Processing
- Ordering parts
- Goal Setting
- Reviewing deliveries
- Catalog and parts familiarity
- Operations Management
- Coordinating paperwork
- Customer Service
- Delivery Coordination
- Order Fulfillment
- Suggestive Selling
Affiliations
- avid nascar race fan
- reading about different ways boats and trains are constructed
- enjoy car shows
Timeline
Automotive Technician
Parks Auto Parts
12.2021 - 04.2024
Automotive Mechanic
Seaboard Automotive
09.2005 - 10.2020
High School Diploma -
Valley Central High School
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