Hoyeon Cho

• Conducted tactical operations ensuring mission readiness and soldier safety.
• Collaborated with team members to execute training exercises effectively.
• Mentored junior soldiers, fostering skill development and promoting teamwork within the unit.
• Led a team of five soldiers in efficient and safe distribution of petroleum products.
• Provided regular briefings and reports to senior leadership on fuel operations status.

• Processed customer transactions efficiently, ensuring accuracy in cash handling and register operations.
• Assisted customers with inquiries, providing tailored solutions to enhance satisfaction and loyalty.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Addressed customer inquiries with detailed product knowledge, increasing sales through informed recommendations.
• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Translated documents between languages, ensuring accuracy and cultural relevance.

• Managed food and beverage orders efficiently, maintaining accurate communication with kitchen staff.
• Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
• Collaborated with team members to optimize table turnover rates during peak hours.
• Maintained clean and organized dining areas for optimal guest experience.
• Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.

• Supervised children's daily activities, ensuring safety and engagement in educational play.
• Communicated effectively with parents regarding daily progress and developmental milestones.
• Ensured child safety by closely monitoring indoor and outdoor play environments.
• Managed challenging behavior effectively by implementing positive discipline techniques.
• Prepared nutritious meals and snacks to meet dietary needs of the children.
• Provided overnight care when required, attending to nighttime routines and any issues that arose during the night.

College Coursework (GPA : 3.42)

Bachelor of Biological Science

College Coursework (GPA : 3.37)