Hristos Kalopitas
Murrells Inlet,SC
Summary
Seeking a position within a highly respected and reputable company. Bringing an exceptional level of individual and team-oriented set of skills which may be applied towards obtaining and retaining new and existing long-term professional relationships.
Overview
11
11
years of professional experience
Work History
Sales Associate
Speedway Gas Station
09.2022 - Current
- Built relationships with customers to encourage repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about accessories and merchandise care.
Restaurant Manager
Tsouka Inc.
02.2018 - 07.2020
- Supervise a diverse team of 20 - 25 FOH and 10 - 15 BOH restaurant staff to ensure compliance with company policies, regulations, and food safety guidelines.
- Consistently exceeded daily, weekly, and monthly sales targets while maintaining costs and keeping employee turnover low.
- Administered payroll, complete all paperwork, and maintaining all information systems.
- Executed plans to improve patrons' experiences and increase their loyalty.
- Officially resolved problems or concerns to the satisfaction of all involved parties.
Assistant Restaurant Manager
The Tasty Platter Restaurant Inc
02.2014 - 09.2017
- Handled light customer service issues and referred more in-depth issues to upper level management, per protocol.
- Worked closely with the chef and cooks to determine menu plans for special events and occasions.
- Processed daily cash and credit transactions and prepared and made daily bank deposits.
- Implemented procedures to increase guest and employee satisfaction.
- Exercise quality control for both food and beverage.
- Collaborated with management to evaluate customers experience surveys format and comments.
- Assisted in training new employees.
Education
Bachelor Of Science - Accounting
University of North Carolina At Charlotte
Charlotte, NC12.1998
Bachelor Of Science In Business Administration - Management Information Systems
University of North Carolina
Charlotte, NC05.1997
Skills
- Strong verbal and written communication skills
- Solid technical, research and analytical skills
- Strong organizational and time management skills
- Possess and maintain proficient computer skills
- Strong problem solving and decision making skills
- Great call documentation and Account updating skills
- Adherence to high quality customer service standards
Languages
English
Native or Bilingual
Greek
Native or Bilingual
Timeline
Sales Associate
Speedway Gas Station
09.2022 - Current
Restaurant Manager
Tsouka Inc.
02.2018 - 07.2020
Assistant Restaurant Manager
The Tasty Platter Restaurant Inc
02.2014 - 09.2017
Bachelor Of Science - Accounting
University of North Carolina At Charlotte
Bachelor Of Science In Business Administration - Management Information Systems
University of North Carolina
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