Hi, I’m
Htet Walar Maung
Elmhurst,United States
Summary
Polite and positive front desk ambassador with exceptional telephone etiquette. Proficient in assisting guests with reservations, valuables and baggage. Easily adaptable to high-pressure, dynamic situations. Dedicated Customer Service Representative providing exceptional customer service through active listening and problem solving. Experienced Chef Instructor well-versed in running kitchens, teaching future professionals and designing courses. Knowledgeable about controlling costs, organizing supplies, and overseeing food production.
Overview
2
years of professional experience
Work History
SYEP Culinary Arts
Queen's Connect Culinary Arts
07.2022 - 08.2023
Job overview
- Cooking
- Preparation
- Plating
- Presentation
- Service of food
Walgreens
Customer Service
12.2023 - 04.2024
Job overview
- Collaborated with customer service team to achieve seamless customer experience.
- Demonstrated excellent customer service skills to increase customer satisfaction.
- Increased client retention through proactive communication and excellent customer service.
- Streamlined communication channels for improved customer service quality and efficiency.
- Maintained in-store presence to provide excellent customer service.
Energize Physical Therapy
Front Desk Assistant
07.2024 - 08.2024
Job overview
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
- Streamlined check-in and check-out processes for improved efficiency and customer experience.
- Handled payment and bill processing, change giving and payment collecting for guests.
Education
Newtown High School
High School Diploma
IS 93 Ridgewood
Middle School Diploma
Skills
- Reliability
- People Skills
- Friendly with people
- Positive attitude
- Drawing
- Painting
- Arts and crafts
- Listening to people's feelings
- Swimming
- Excellent Communication
- Scheduling appointments
- Customer Service
Awards
- Middle School Diploma
- National Honor Society Awards in 10th, 11th and 12th Grade
- 3 Senior Awards
- High School Diploma
Hobbies and Interests
- Drawing
- Painting
- Travelling
- Listening to music
- Swimming
- Art Crafts
- Cycling
- Hiking
Volunteer Experience
I was doing volunteer work from school such as teaching the children and also volunteering at the hospital on Thanksgiving day. I was disbursing the baskets to the patients.
drawing, painting, listening music, swimming, cycling
I can draw still life objects and paint the scenery using watercolor and using a digital iPad. When I am bored and if I have nothing to do I draw and paint. When I am free I listen to music. It's so peaceful. Swimming is one of my hobbies and I swim often. I have loved cycling since I was young. In the summer I go around by bicycle.
Timeline
Front Desk Assistant
Energize Physical Therapy
07.2024 - 08.2024
Customer Service
Walgreens
12.2023 - 04.2024
Queen's Connect Culinary Arts
SYEP Culinary Arts
07.2022 - 08.2023
Newtown High School
High School Diploma
IS 93 Ridgewood
Middle School Diploma
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