Jessica Rawles
Newport News,VA
Summary
Energetic Medical Courier with extensive experience delivering medical records and specimens. Detail-oriented with focus on meeting requirements and deadlines. Thorough Medical Courier dedicated to managing complex routes through strong organization and navigation skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Hotel Manager
Marriott Waterside
09.2014 - Current
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Monitored and evaluated performance of personnel to confirm compliance with standards.
- Prepared monthly resort audits for review.
- Provided services efficiently and with high level of accuracy.
- Supervised team of 15-20 and helped to resolve issues arising during shifts.
- Created and managed accurate occupancy forecasts and budgets.
Delivery Driver
Lyft
04.2022 - 01.2024
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Verified accuracy of all deliveries against order forms.
Driver
Pools Funeral Home
03.2007 - 09.2014
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Delivers in included human remains, documents etc
Medical Courier
Pathadvantage
07.2000 - 03.2006
- Obtained signatures for delivery documents and packages.
- Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
- Followed safety procedures and regulations to protect packages and vehicles.
- Built professional relationships with customers and business partners to establish trust and credibility.
- Properly documented all specimens received.
Delivery Driver
DoorDash
07.2003 - 10.2004
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Expedited deliveries to meet customer deadlines and requirements.
- Verified accuracy of all deliveries against order forms.
- Maintained upbeat, positive attitude in busy, customer-focused environment
Education
High School Diploma -
Ferguson High School
Newport News, VA06.1990
Certifications - Phlebotomy
Medical Career
Williamsburg10.2014
Certifications - Medical Assisting
Thomas Nelson Community College
Hampton, VA07.1990
Skills
- Delivering Medical Records
- Attention to Confidentiality
- Clean Driving Record
- Valid Driver's License
- Time Management
- Attention to Detail
- Organizational Skills
- Reliability
- Vehicle Loading
- Returns Pickup
Timeline
Delivery Driver
Lyft
04.2022 - 01.2024
Hotel Manager
Marriott Waterside
09.2014 - Current
Driver
Pools Funeral Home
03.2007 - 09.2014
Delivery Driver
DoorDash
07.2003 - 10.2004
Medical Courier
Pathadvantage
07.2000 - 03.2006
High School Diploma -
Ferguson High School
Certifications - Phlebotomy
Medical Career
Certifications - Medical Assisting
Thomas Nelson Community College
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