Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hubert Azane

Frederick,MD

Summary

An innovative, analytical team-oriented servant leader with extensive experience coaching, guiding and mentoring teams and organizations in agile/scrum practices. A highly motivated Certified Scrum Master (CSM) and Certified SAFe (SSM) 5+ years’ experience in Software Development Life-cycle and business development. Possess strong knowledge of Agile principles and concept, with strong presentation, influencing and relationship management skills. Consistently drive scrum teams to continuous improvement, support and educate product owners, and provide daily coaching to champion successful adoption and application of agile practices. Experience working with offshore and co-located teams. US Citizen. Willing to relocate.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Scrum Master

Anthem Inc.
Norfolk, VA
12.2019 - Current
  • Assisted QA Leads to develop test plan and test case for development testing as well as User Acceptance Testing
  • Enabled team to understand scope and vision of products and ensured team understood scrum theory and adhere to scrum practices and rules
  • Coached team how to be self-organized and how to stay focused and encouraged pairing, training and process documentation
  • Used JIRA to view tasks, track backlog, metrics, velocity chart, user stories and to increase productivity and transparency on projects
  • Participated in scrum of scrums meetings to ensure coordination and integration of output from various teams and scrum masters
  • Handled escalations by engaging with involved team members and clients in finding solutions ways to prevent further escalations
  • Ensured all team members, including those who work remotely, are able to attend and participate in daily meetings
  • Helped product owner refine and maintain product backlog using information gathered from daily stand-up meetings
  • Facilitated scrum ceremonies like backlog refinement, sprint planning, daily scrum, sprint demo and retrospective for two teams
  • Helped team stay 100% focused on tasks that needed to be done during each iteration, and looked for distractions and roadblocks that could impede progress

Scrum Master

Optimal Health Care
Hagerstown, MD
08.2018 - 12.2019
  • Coached team on agile principles working on eCommerce software project for DME products
  • Encouraged pairing, training and team meetings to get updates on progress of projects, addressed potential roadblocks, and ensured project is on track
  • Handled client communication and maintained good working relationship with client
  • Used scrum boards and burn down charts, to help effectively collaborate with team members and report to key stakeholders
  • Facilitated communication and information exchange between external groups and development team
  • Provided metrics and regular communication on status of product development and team commitments to executives, key stakeholders, and partners
  • Rendered support to Product Owner in managing product backlog with focus on continuously delivering high quality services
  • Spent 30% of work time with team members through one on one meetings to understand their challenges
  • Facilitated backlog refinement, daily scrums, sprint planning, reviews and retrospectives

Scrum Master

Fidelity Investments
Atlanta, GA
01.2017 - 07.2018
  • Ensured that team members know their respective roles, have sense of project ownership, that processes are followed, and self-managed
  • Facilitated Scrum ceremonies like sprint planning, daily scrums, sprint reviews and sprint retrospectives
  • Decreased 2 weeks sprint planning meetings from 4 hours to 3 hour and drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint
  • Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies
  • Worked effectively with multiple Scrum teams both internally and off-shore
  • Collaborated with Product Owners to organize product backlog and sprint requirements
  • Shielded scrum team from external interference for optimal productivity and success of Agile process

Scrum Master

Optum
Duluth, GA
03.2015 - 11.2016
  • Coached Team in its endeavors and ensured Agile methodology was properly implemented
  • Promoted positive dynamics, encouraged collaboration and guided Team toward self-organization
  • Used Jira to track metrics and created necessary documentation on confluence
  • Worked effectively with 2 Scrum teams both internally and off-shore
  • Coached Product Owner to ensured volume and flow of Product Backlog Items towards top of Product Backlog are Ready for Sprint Backlog
  • Drove scrum team's progress to overcome obstacles and realize success throughout each sprint
  • Facilitated Scrum framework, sprint planning, backlog grooming, daily scrums, sprint reviews, retrospectives
  • Working with other Scrum Masters to increase effectiveness of application of Scrum in organization

Project Coordinator

Toys R Us
Frederick, MD
03.2013 - 02.2015
  • Coordinated presentations for customers and project members detailing project scope and progress results
  • Implemented new methods tat helped increase workers productivity by 30%
  • Formulated complete project plans and coordinated engineering, design and shop drawing efforts
  • Kept projects on schedule by managing deadlines and adjusting workflows as needed
  • Built strong relationships with internal and external stakeholders and devised strategies, initiatives, and events promoting products and services
  • Tracked all hours and expenses to keep project on task and within budgetary parameters

IT Technical Support

HHGregg
Frederick , MD
02.2008 - 12.2012
  • Created support documentation that empowered and enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team
  • Explained technical information in clear terms to non-technical individuals to promote better understanding, helping increase customer satisfaction by 80%
  • Engaged end-users and answered questions via email, phone, website live chat and in forums
  • Demonstrated professionalism and courtesy with customers while working to resolve complaints, problems or respond to questions
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed

Education

Master of Science - International Marketing

University of International Studies
Rome
08.2003

Bachelor of Science - Sociology

University of Yaounde 1
Cameroon
06.1998

Certificate - IT Support Technician

Frederick Community College
Frederick, MD
05.2017

Diploma - Management Security Systems

Ashworth College
Norcross, GA
08.2019

Skills

  • Great servant leader with strong written and oral communication skills
  • Ability to communicate effectively and organize, motivate, manage and improve processes
  • Great facilitator who ensures scrum team follows scrum processes
  • Pair programming, Continuous Testing , documentation management
  • Team Management and problem resolution
  • Results-oriented and multilingual Fluent in English French and Italian
  • Experience with Jira, MS Office, Excel, Outlook, PowerPoint, Confluence, WEBEX
  • Experience being Scrum Master on multiple Scrum teams
  • SDLC, SAFe, Scrum, Agile methodologies

Certification

  • Certified Scrum Master (CSM)
  • SAFe Scrum Master (SSM)

Timeline

Scrum Master

Anthem Inc.
12.2019 - Current

Scrum Master

Optimal Health Care
08.2018 - 12.2019

Scrum Master

Fidelity Investments
01.2017 - 07.2018

Scrum Master

Optum
03.2015 - 11.2016

Project Coordinator

Toys R Us
03.2013 - 02.2015

IT Technical Support

HHGregg
02.2008 - 12.2012

Master of Science - International Marketing

University of International Studies

Bachelor of Science - Sociology

University of Yaounde 1

Certificate - IT Support Technician

Frederick Community College

Diploma - Management Security Systems

Ashworth College