Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hudson Mobley

Longmont,CO

Summary

Highly motivated employee with a strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised, skilled in working under pressure, and adapting quickly to an ever-changing environment. Effective communicator, eager to contribute to a dynamic team, support organizational goals, and take on new challenges.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

CU Boulder Recreation Center
Boulder, Colorado
01.2024 - Current
  • Developed positive relationships with customers through friendly interactions.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Answered customer inquiries via phone, email, and chat.
  • Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.

Front Desk Assistant

Connection
Boulder, CO
07.2023 - 01.2024
  • Stocked shelves with newly arrived products.
  • Maintained accurate inventory levels through regular stock checks.
  • Followed all safety procedures when handling money and operating equipment such as cash registers.
  • Balanced the cash register drawer at end of each shift to ensure accuracy in funds received versus total sales made during shift.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Caddie Shift Lead

Top Golf
Thornton, CO
09.2020 - 11.2022
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Developed positive relationships with customers through friendly interactions.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Ensured that all cash handling procedures were followed correctly.
  • Maintained cleanliness and organization of work area.
  • Resolved escalated issues from team members or customers in an efficient manner.

Education

High School Diploma -

Mountain Range High School
Westminster, CO
05-2020

Associate of Arts - Communications

University of Colorado
Boulder, CO

Skills

  • Customer service
  • Cash handling
  • Team leadership
  • Problem resolution
  • Team building
  • Microsoft office expertise
  • Multi-line telephone operations

Timeline

Customer Service Representative

CU Boulder Recreation Center
01.2024 - Current

Front Desk Assistant

Connection
07.2023 - 01.2024

Caddie Shift Lead

Top Golf
09.2020 - 11.2022

High School Diploma -

Mountain Range High School

Associate of Arts - Communications

University of Colorado
Hudson Mobley