Hugh Davis Jr

• Drove API testing efforts with Postman for mobile and web applications within a point-of-care solution, enhancing physician productivity and optimizing hospital performance. Verified endpoints for accuracy, performance and data integrity. Collaborated with Product Owners, Business Analyst and other QA team members to ensure the successful delivery of new product features and bug fixes per 2 week sprint.
  Essential duties:
  Created test plans and test cases based on the user stories.
  Performed functional, regression, sanity, smoke and black box testing.
  Validated data integrity via SQL queries.
  Managed defects and test case coverage using Azure Devops.
  Actively engaged in Agile ceremonies such as sprint planning, stand-ups, retrospectives, and demos to ensure team alignment and continuous improvement.
  Improved overall QA effectiveness by identifying gaps and proposing enhancements in test strategy and coverage.
  Maintained version-controlled QA test environments to ensure accurate verification and regression testing.
  Directed accessibility testing aligned with WCAG/ADA standards to support users with disabilities.
  Mentored new team members.

• Conducted cross-browser UI and web services testing with SoapUI to validate API’s for Equifax’s web application and mobile app.
  Key Responsibilities:
  Performed data validation using SQL Developer to ensure accuracy and consistency across systems.
  Performed end-to-end, unit, regression, and functional testing to validate product functionality and stability.
  Created, documented, and managed test cases and defect tracking within Zephyr test management tool.
  Partnered with cross-functional teams, gaining exposure to multiple products and technical workflows.
  Contributed in an Agile environment, participated in 2-week sprints and daily stand-ups.
  Delivered sprint-end demos to stakeholders, presenting completed features and ensuring alignment with business goals.

Worked on the following products:

• Mobility: Product consisted of Automatic Fraud Alerts (AFA) allowing account activity notifications to be delivered to the consumer. Child Monitoring (CM) allowed family members to be added to the user’s account for monitoring. Credit Report Control (CRC) allowed consumers to enroll in credit monitoring.
• Credit Score Page: Displayed the consumer’s Credit Score, Score Gauge, Score Attributes, How Do Lenders See Me, and Score Tracker.
• Call Center: Allowed agents to search for a user’s information for purposes that included password resets, canceling orders, and verifying their identity by using the secret question on file.

• Ensured product quality for the world’s largest wholesale auto marketplace, supporting mission-critical applications used by thousands of customers.
  Primary Duties:
  Collaborated with the Web Services team to validate data delivery to the application layer, utilized SOAP UI to verify data and image transmission.
  Designed and executed test cases, tracked results, and managed defects in Quality Center.
  Partnered with defect owners to perform root cause analysis and accelerate defect resolution.
  Conducted smoke and regression testing to confirm build stability and prevent defect leakage.
  Performed backend testing with SQL in Oracle databases to validate field-level data accuracy and integrity.

Focus Areas:

• Enhanced Vehicle Image Suite (EVIS): Improved the buyers’ experience using EVIS suite for process timing, new image standards, and different package levels. Also maximized high resolution product images.
• Next Gear Loan Processing: Converted existing MAFS customers into Next Gear customers. The FLOORED vehicles were batched and sent via the Web Services and delivered to Next Gear. Worked with the Loan Processing team to ensure both successful and unsuccessful batch transmissions, acknowledgement receipts and error codes, paid and deposit date field updates and business rules validations.
• Settlement: Provided an easy, consistent, predictable Buyer Settlement experience across all Manheim channels/locations by offering a simplified, personalized, automated settlement solution. Allowed customers to create, manage, and delete global customer preferences electronically via M.COM. The key areas I was responsible for consisted of Post Sale Inspections (PSI), Arbitrations, and How Paid Codes.