Hugh Pedersen Jr.
Omaha,NE
Summary
Versatile Manager with a proven track record at Picklemans, excelling in operations management and customer service. Demonstrated ability to enhance team performance and customer satisfaction through effective leadership and conflict resolution. Skilled in forklift operation and staff training, achieving operational excellence and maintaining high safety standards.
Overview
13
13
years of professional experience
Work History
Manager
Picklemans
06.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
Property Manager
H&M Developement
02.2012 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
Material Handler
Tenneco Automotive
03.2022 - 01.2023
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
Driver
Christensen Lumber Inc.
04.2019 - 01.2020
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Education
240 Hours Arch Welding -
Holmes Community College
Yahoo City,ms06.2016
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Staff management
- Task delegation
- Operations management
- Project management
- Policy implementation
- Conflict resolution
- Class b cdl experience
- Forklift
- Overhead crane
- Tali handler
- Welding/ fabrication
- Manager
Timeline
Manager
Picklemans
06.2024 - Current
Material Handler
Tenneco Automotive
03.2022 - 01.2023
Driver
Christensen Lumber Inc.
04.2019 - 01.2020
Property Manager
H&M Developement
02.2012 - Current
240 Hours Arch Welding -
Holmes Community College
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