Hugo Armendariz
Special investigator for DFPS in Texas
Frisco,Tx
Summary
Accomplished and detail-oriented law enforcement professional with experience in supervision of personnel, initiating criminal investigations, examination of crime scenes, collection of evidence, and elimination of illegal immigration and drug trafficking. Possesses a BA degree in criminal justice and a proven track record managing military police personnel while in active military service. Ability to communicate well, both verbally and in writing. Capacity for building strong teams and forging solid partnerships.
Overview
37
37
years of professional experience
Work History
Special Investigator
Protective Services
05.2020 - Current
- Thomas Healy 972-345-3671
- Hours Per Week: 40.
- Investigate cases that are of a high profile or high risk and may require a joint investigation with local law enforcement due to alleged criminal acts
- Assist the Department of Family and Protective Services (DFPS) Investigation Supervisors by providing consultation and assistance to the investigation of complex cases
- Provide forensic investigation techniques and investigation skills
- Accompanies DFPS staff on investigations and provides information on criminal statutes, law enforcement procedures, and legal issues when circumstances warrant
- Provides feedback to DFPS staff on effective investigation techniques from a law enforcement perspective, may carry a small, provide training to and serve as a consultant to DFPS staff
- Interact routinely with DFPS staff, supervisors, clients, law enforcement professionals, medical professionals, legal professionals, and others involved in the investigative process
- Act as liaison between multi-disciplinary teams when needed
- Attend civil and criminal court proceedings as required
- Review cases identified by Child Safety Specialists for specific risk factors or assistance with forensic investigation techniques, to ensure staff develops and implement appropriate casework actions and case plans
- Attend training and participate in professional development as required by the agency and/or supervisor
- Perform other duties as assigned and required to maintain unit operations
- Conduct school investigations for the Texas Education Agency concerning any allegation of child abuse by teachers
- Job Functions include:
- Conduct specialized investigations of child abuse and neglect, as required by management
- Serve as consultant and trainer to CPS investigation staff on forensic interview skills and techniques
- Identify and provides for staff development and training needs in forensic child abuse and neglect investigation to achieve and enhance the quality performance of unit staff
- Develop and maintains communication and working relationships within and outside the agency, particularly with professionals associated with law enforcement investigations
- Provide expert consultation to program staff and the community on complex protective services problems associated with forensic child abuse and neglect investigations
- Conduct in-depth interviews to accurately obtain information to determine the immediate or long-term risk of abuse or neglect, and model advanced interviewing techniques for other workers
- Promote and demonstrate appropriate respect for cultural diversity among coworkers and all work-related
Child Protection
Texas, Family and Protective Services
- Investigator
- Supervisor: Karen Lowery (940) 389-8453
- Hours Per Week: 40.
- Visited homes, inspected surroundings, and interviewed family members
- Developed plans to strengthen family units
- Responded to claims of abuse, neglect, or safety concerns
- Developed and implemented programs to support children's mental health and well-being
- Arranged medical and psychiatric tests to identify difficulties and indicate potential remedial approaches
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs
- Documented data and completed accurate updates to case records
- Planned, promoted, and managed parent workshops on assisting children in attaining academic success
- Developed and implemented strategies to reduce and prevent family conflict
- Used interactive visuals and static worksheets to teach each student algebra and writing techniques
- Completed comprehensive assessments of families to identify needs and develop treatment plans
- Collaborated with school personnel, parents, and mental health providers to maintain comprehensive and integrated approach to student services
- Conducted outreach to families and other community partners to identify ways to address social, emotional, and behavioral needs
- Collaborated with school personnel, parents, and mental health providers to maintain comprehensive and integrated approach to student services
- Conducted outreach to families and other community partners to identify ways to address social, emotional, and behavioral needs
- Collaborated with school personnel, parents, and mental health providers to maintain comprehensive and integrated approach to student services
- Conducted outreach to families and other community partners to identify ways to address social, emotional, and behavioral needs
- Conducted outreach to families and other community partners to identify ways to address social, emotional, and behavioral needs
- Collaborated with school personnel, parents, and mental health providers to maintain comprehensive and integrated approach to student services
Police Officer
Allen Police Department
- Sammy Terrazas-Ramirez (214) 509-4200
- Hours Per Week: 40.
- Conducted preliminary investigations at scenes of major crimes
- Answered emergency calls for help from citizens and business owners
- Conducted witness interviews and gathered details regarding incidents to determine the best course of action
- Supervised crowds at busy events to prevent injuries and property destruction
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary
- Gathered necessary information for court appearances and testified as a witness under oath in court
- Enforced traffic laws and ordinances through visual observation and radar speed detection
- Issued traffic citations and electronic tickets for violations of traffic laws
- Patrolled assigned areas to prevent and detect roadway crimes
- Apprehended suspects, read Miranda Rights, and transported offenders to jail
- Talked regularly with citizens to establish rapport and become familiar presence in area
- Investigated and reported crimes, accidents, offenses, and damage to property
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance
- Apprehended offenders and conducted interviews and interrogations
- Rendered aid to accident victims and other persons requiring first aid for physical injuries
- Checked vehicle equipment for proper functioning prior to use
- Identified, pursued, and arrested suspects and perpetrators of criminal acts
- Assisted in special investigations and crime prevention programs
- Conducted searches of individuals, vehicles, and premises
- Obtained information from arrested subjects to conduct debriefings
- Participated in continuous firearms proficiency, defensive driving, and arrest technique training
- Recorded facts to prepare reports documenting incidents and activities
- Monitored traffic violations, issuing citations as necessary
- Utilized clear communication and interpersonal skills to build relationships with citizens
- Trained other officers in firearms and self-defense tactics
- Monitored criminal activity in the community to identify suspicious activity
- Handled citation and traffic violation paperwork
- Reduced process inaccuracies while investigating crimes and assisting district attorney prosecution cases
- Monitored crowded public areas and events to mitigate risk and promote safety
- Performed rescue functions in accidents, emergencies, and disasters by directing traffic and administering emergency medical aid
Police Officer
El Paso Police
- Sgt
- Herrera (915) 212-8581
- Hours Per Week: 40
- Conducted preliminary investigations at scenes of major crimes
- Answered emergency calls for help from citizens and business owners
- Conducted witness interviews and gathered details regarding incidents to determine best course of action
- Supervised crowds at busy events to prevent injuries and property destruction
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary
- Gathered necessary information for court appearances and testified as witness under oath in court
- Enforced traffic laws and ordinances through visual observation and radar speed detection
- Issued traffic citations and electronic tickets for violations of traffic laws
- Patrolled assigned areas to prevent and detect roadway crimes
- Secured crime scenes, gathered evidence, and questioned witnesses
- Apprehended suspects, read Miranda Rights, and transported offenders to jail
- Talked regularly with citizens to establish rapport and become familiar presence in area
- Investigated and reported crimes, accidents, offenses, and damage to property
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance
- Apprehended offenders and conducted interviews and interrogations
- Rendered aid to accident victims and other persons requiring first aid for physical injuries
- Checked vehicle equipment for proper functioning prior to use
- Identified, pursued, and arrested suspects and perpetrators of criminal acts
- Assisted in special investigations and crime prevention programs
- Conducted searches of individuals, vehicles, and premises
- Thoroughly analyzed criminal information and processed crime scenes
- Provided testimony in court proceedings
- Obtained information from arrested subjects to conduct debriefings
- Participated in continuous firearms proficiency, defensive driving, and arrest technique training
- Recorded facts to prepare reports documenting incidents and activities
- Monitored traffic violations, issuing citations as necessary
- Utilized clear communication and interpersonal skills to build relationships with citizens
- Responded to emergency calls to provide assistance to citizens in need
- Trained other officers in firearms and self-defense tactics
- Monitored criminal activity in the community to identify suspicious activity
- Handled citation and traffic violation paperwork
- Reduced process inaccuracies while investigating crimes and assisting district attorney prosecution cases
- Monitored crowded public areas and events to mitigate risk and promote safety
- Performed rescue functions in accidents, emergencies, and disasters by directing traffic and administering emergency medical aid
- Built excellent rapport and working relationships with the community to build trust and improve upon communication
Police, Supervisor
United States Air Force
- Glen Kramlinger (651) 558-1161
- Hours Per Week: 40 (SECRET CLEARANCE), 440th Air Wing, Mitchell Field, Milwaukee, : Kyle Ott (612) 713-1102
- Hours Per Week: 40 (SECRET CLEARANCE)
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference
Border Patrol Agent
U.S. Border Patrol
11.2005 - 06.2006
- Supervisor: James Morrison (FOS) (956) 764-3827
- Hours Per Week: 40, Related Competencies: Analytical & Problem-Solving Skills, Data Collection, Reporting & Documentation, Regulatory Compliance, Public Safety
- Prevented terrorists and illegal immigrants from entering the United States
- Performed checkpoint duties on the U.S./Mexico border and conducted highway and foot patrols during the day and night to locate drug loads and illegal immigrants
- Apprehended those in violation, processed for deportation, or arrested in accordance with federal law
- Consistently met deadlines, while demonstrating strong analytical and problem-solving skills to achieve critical objectives
- Ensured that proper restraints were used and properly applied to prisoners/detainees/aliens; oversaw the transfer of prisoners or detainees from aircraft to vans, buses, or other transportation
- Conducted searches of prisoners and detainees ensuring that proper restraints were used and properly secured to prisoners/detainees/aliens
- Oversaw the transfer of prisoners or detainees to and from vans, buses, or other transportation
- Reviewed immigration documents and passports to determine the validity of documents
- Conducted minor investigations to detect illegal aliens in the United States, apprehended violators and processed them for deportation or appropriate action
- Conducted day and night patrols and operations on the highway and foot patrols to locate drugs and illegal immigrants entering the United States from Mexico.
Corrections Officer
Wisconsin Department of Corrections
01.2003 - 04.2004
- Capt
- Mulane (414) 212-4948
- Hours Per Week: 40, Competencies: Data Collection, Reporting & Documentation, Interviewing, Mediation, Surveillance, Regulatory Compliance, Leadership, Action-Oriented, Conflict Management
- Always kept accountability of inmates
- Maintained constant communication with all areas of the prison complex to monitor all inmate activity to prevent crime, escape attempts, and other dangerous activities
- Composed daily reports of incidents, and suspicious and illegal activities by inmates to provide for discipline and gather intelligence on organized crime within the complex
- Supervised inmates during meals, visits, recreation, telephone calls, and shower time
- Managed and assigned housing assignments
- Counseled and advised inmates to guide them toward rehabilitation and conformity with social norms
- Ensured that proper restraints were used and properly applied to prisoners and oversaw the transfer of prisoners or detainees to vans, buses, or other transportation
- Conducted thorough searches of incoming prisoners and ensured prisoners were properly restrained when being transported
- Maintained 100% compliance with no issues from the prison inmates by using listening and communication skills effectively and unbiased application of disciplinary actions when necessary.
Armed Security Officer
03.2002 - 11.2002
- Surveillance, Regulatory Compliance, Communication, Cultural Competence
- Established and maintained a constant safe working environment for Federal employees and customers successfully preventing zero criminal activity or property loss
- Actively patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions
- Responded to alarms and investigated disturbances
- Even though not being of Native American descent, I successfully preserved the peace and maintained compliance through verbal skills when the clientele is 99% Navajo without ever having to resort to physical force.
Corrections Officer
Arizona Department of Corrections
09.2001 - 03.2002
- Lieutenant Morales (928) 289-9551
- Hours Per Week: 40, Competencies: Data Collection, Reporting & Documentation, Interviewing, Mediation, Surveillance, Regulatory Compliance, Leadership, Action-Oriented, Conflict Management
- Performed military police patrol law enforcement duties and security duties on the Air Force Base including information, security monitoring systems, and dispatch duties (Desk Sergeant)
- Actively patrolled the installation and restricted areas investigating alarms, complaints, and suspicious activities
- Enforced military, federal, and local state laws and performed base entry sentry duties deterring unauthorized access into the base
- Achieved 100% zero incidents and complaints through consistent application of regulations and positive interaction with all civilian and military personnel
Construction man Apprentice, Petty Officer
United States Navy
07.1987 - 07.2001
- Related Competencies: Data Collection, Reporting & Documentation, Public Safety, Conflict Management, Guiding and Developing Staff, personnel supervision, Logistics, Program Management, Supply
PETTY OFFICER
Supply
01.1998 - 01.2001
- Supervision & Management experience (SECRET CLEARANCE)
- Supervised and managed two U.S
- Navy personnel and managed / developed Naval Refurbishing Equipment Program
- Regional field representative U.S
- Fleet Industrial Supply Center Yokosuka,
- Key Accomplishments:
- Directly responsible for $10 million dollars’ worth of assets Managed
- Streamlined the programs acquisition process improving availability and readiness which resulted in savings of $250,000
- Fostered superb teamwork and communication between 28 afloat and ashore commands
- Supported communications by sustaining 100% integrity and security and disseminated secret and classified information incoming from U.S
- Naval vessels through a classified naval information system with no disruption
- Successfully maintained a secret clearance.
United States Navy, Seabee
01.1987 - 01.2001
Supervisor
Public Works
01.1994 - 01.1998
- Supervised and managed seven U.S
- Navy personnel
- Managed Naval Construction transportation and equipment facility
- Key Accomplishments:
- Maintained and repaired 29 pieces of civil engineering support equipment valued at more than $300,000 keeping equipment in continuous working condition to support of naval construction projects and missions
- Successfully managed and supervised the logistics, embarkation, and relocation of $1.5 million dollars’ worth of equipment and materials from the war host nation program in Ramstein, Germany to Naples, Italy.
PETTY OFFICER, Assistant Supervisor
THIRD CLASS
01.1992 - 01.1995
- Maintained 30 pieces of heavy construction and special Naval construction equipment
- Maintained all records related to equipment and repair parts supply
- Key Accomplishments:
- Maintained equipment at 100% readiness for Naval projects
- Kept records 100% up to date
- Kept the heavy equipment critical parts supply at 100% readiness
- Member of the unit Honor Guard
Admin Support, Supervisor
PETTY OFFICER THIRD CLASS
01.1990 - 01.1992
CONSTRUCTIONMAN, Battalion 133
01.1987 - 01.1990
- Supply & Maintenance experience
- Performed supply clerk duties contributing to mission success by maintaining an uninterrupted supply of critical parts for 110 pieces of heavy construction equipment
- Key Accomplishments:
- Achieved 100% completion of the tasked missions, ahead of schedule, by successfully expediting scarce critical mechanical parts, tools, and equipment in a foreign country by establishing contacts and locating sources
- The assured success of training missions with a foreign military by communicating and coordinating operations utilizing knowledge of the foreign language
- Maintained constant operation readiness as part worldwide of the first response team
- Active Military Service
Education
Bachelors of Arts - Criminal Justice
American Public University
11.2017
Associate Degree - Criminal Justice
Community College of the Air Force
2014
RELATED TRAINING Auditing Standards (1999) Cost Accounting (2000) Cash-flow Management and Modeling - undefined
2001
Skills
- Experience supervising personnel
- Initiating criminal investigations, examining crime scenes, collecting evidence, and eliminating illegal immigration and drug trafficking
- Possesses BA degree in criminal justice and proven track record managing
- Ability to communicate well, both verbally and in writing
- Capacity for building strong teams and forging solid partnerships
- Evidence processing
- Detailed report writing
- Expert sharpshooter
- Action planning
- Background Checks
- Technology-savvy
- Trend Monitoring
- Homeland Security Physical Risk Assessment Training
- Crime scene photography
- Calm in crisis situations
- Report preparation
Accomplishments
- Texas Commission on Law Enforcement (TCOLE), Texas Peace Officer license, issued 01/2016
- Heartsaver CPR, AED (June 2107-June 2019) by American Heart Association “I certify that, to the best of my knowledge and belief, all of my statements are true, correct, complete, and made in good faith.” 06/13/2018
Fluent in Spanish
I have conducted law enforcement investigations in Spanish and translated the interview into English. I have conducted interviews of foreign nationals entering the United States illegally and documented the interview in English in government files. I was certified as a Spanish interpreter for the U. S. Navy and U.S. Air Force. I have testified in court on information I obtained in Spanish, for child abuse investigations.
Languages
Spanish
Native or Bilingual
Timeline
Special Investigator
Protective Services
05.2020 - Current
Border Patrol Agent
U.S. Border Patrol
11.2005 - 06.2006
Corrections Officer
Wisconsin Department of Corrections
01.2003 - 04.2004
Armed Security Officer
03.2002 - 11.2002
Corrections Officer
Arizona Department of Corrections
09.2001 - 03.2002
PETTY OFFICER
Supply
01.1998 - 01.2001
Supervisor
Public Works
01.1994 - 01.1998
PETTY OFFICER, Assistant Supervisor
THIRD CLASS
01.1992 - 01.1995
Admin Support, Supervisor
PETTY OFFICER THIRD CLASS
01.1990 - 01.1992
Construction man Apprentice, Petty Officer
United States Navy
07.1987 - 07.2001
United States Navy, Seabee
01.1987 - 01.2001
CONSTRUCTIONMAN, Battalion 133
01.1987 - 01.1990
Bachelors of Arts - Criminal Justice
American Public University
Associate Degree - Criminal Justice
Community College of the Air Force
RELATED TRAINING Auditing Standards (1999) Cost Accounting (2000) Cash-flow Management and Modeling - undefined
Child Protection
Texas, Family and Protective Services
Police Officer
Allen Police Department
Police Officer
El Paso Police
Police, Supervisor
United States Air Force
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