Hugo Da Silva
Rockland,MA
Summary
At Suffolk University I have shown my ability to stay productive and my natural curiosity to learn by joining the Finance and Investing Club. As well as my leadership and cash managment capability as the treasurer for Suffolk University Management Association (SUMA). At Gold Fish Swim School, I excelled as a Front Desk Representative, where I have demonstrated professionalism, great computer skills, and etiquette customer service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Representative
Gold Fish Swim School
Rockland, MA
05.2022 - Current
- Engaged with parents by providing information on improving their child's abilities, answering any questions, and providing any assistance they may need.
- Supervised other swim instructors to ensure professionalism, safety, and proper standards were maintained.
- I handled payments accurately, restocked items, processed class bookings, and balanced the register.
- Answered calls to respond to customer inquiries and made calls to customers to settle any conflicts within their accounts.
Education
Bachelor of Science - Accounting and Finance
Suffolk University
Boston, MA01.2028
Skills
- Great customer service
- Professionalism
- Punctuality
- Excellent communicator
- Patient
- Empathetic
- Technologically proficient
Certification
- Elis & Associates Lifeguard Certification
- CPR Certified
Education
other
Languages
Portuguese
Professional
Timeline
Front Desk Representative
Gold Fish Swim School
05.2022 - Current
- Elis & Associates Lifeguard Certification
- CPR Certified
Bachelor of Science - Accounting and Finance
Suffolk University
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