Hugo Ortiz
East Haven,CT
Summary
A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Server
Mecha
New Haven
08.2023 - Current
- Maintained extensive knowledge of different allergens and accommodations for different meals and guest preference
- Seated diners, took orders, and delivered food and beverages accurately, efficiently and with a friendly attitude
- Average of over 20% in gratuity.
Server/Bartender/Expo/Busser
La Luna
Branford
11.2017 - 09.2023
- Maintained extensive knowledge of different menus
- Knowledge of different types of wines
- Served dining guests for lunch and dinner shifts, as well as private parties and catering events
- Communicated the back and front of house by observing and calling out for tickets and sending the meals to their respective seat and table
- Seated diners, took orders, and delivered food and beverages accurately, efficiently and with friendly attitude.
Foodrunner
Shell and Bones
New Haven
03.2021 - 09.2021
- Delivered food efficiently to the designated guest without auctioning it
- Make sure orders are correct, and follow the expo's instructions
- Describe what is being placed in front of the guest.
Telehealth
P1 Urgent Care
Remote
12.2021 - 01.2024
- Contact insurance companies
- Obtained personal information to help a person connect with a provider
- Movement of Documents with privacy
- Help patients decide what would be the best choice for their symptoms
- Registered and contacted patients for sensitive information.
Education
Associate of Applied Science - Computer and Information Sciences
Gateway
12-2024
High School Degree -
East Haven High School
06.2020
Skills
- Bilingual
- Communication
- High-volume Dining
- POS systems
- Item promotion
- Table setting
- Beverage Preparation
- Table Bussing
- Menu Memorization
- Strong Work Ethic
- Service prioritization
- Order Accuracy
- Safe Food Handling
- Food Running
- Professional Appearance
- Guest Engagement
Languages
- English
- Spanish
Awards
- Employee of the month
- Perfect Attendance
- Scholar Athlete
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Server
Mecha
08.2023 - Current
Telehealth
P1 Urgent Care
12.2021 - 01.2024
Foodrunner
Shell and Bones
03.2021 - 09.2021
Server/Bartender/Expo/Busser
La Luna
11.2017 - 09.2023
Associate of Applied Science - Computer and Information Sciences
Gateway
High School Degree -
East Haven High School
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