Hugo Paniagua
El Monte ,CA
Summary
Store Manager with proven expertise in inventory management, cash handling, and customer relationship management. Coordinated successful promotional events that increased sales and strengthened customer loyalty. Enhanced store morale, resulting in improved sales performance and optimized labor efficiency. Experienced in retail operations, team leadership, and implementing profitability strategies.
Overview
26
26
years of professional experience
Work History
Store Manager
The Savemart Companies
Modesto, California
06.2023 - Current
- Managed daily operations and ensured smooth store functioning.
- Trained and supervised new staff on store policies and procedures.
- Organized inventory and maintained stock levels to meet customer needs.
- Provided excellent customer service to enhance shopping experience.
- Coordinated promotional events to attract customers and boost sales.
- Oversaw cash management and handled financial transactions accurately.
- Assisted in maintaining a clean, safe, and welcoming store environment.
- Implemented visual merchandising standards to showcase products effectively.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Updated and maintained store signage and displays.
- Prepared monthly reports on sales figures, expenses, profits.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Store Manager
Cardenas Markets
Ontario , CA
08.2019 - 02.2023
- Managed daily store operations and ensured compliance with company standards.
- Led team in providing exceptional customer service and resolving issues promptly.
- Oversaw inventory management, including ordering and stock rotation processes.
- Trained and mentored staff on best practices for store procedures and sales techniques.
- Coordinated scheduling to optimize staff coverage during peak business hours.
- Recruited, trained and supervised new employees.
- Managed inventory tracking and physical inventory counts to minimize loss.
Store Manager
Superior Grocers
Santa Fe Springs, California
02.2017 - 08.2019
- Managed daily store operations and ensured compliance with company standards.
- Led team in providing exceptional customer service and resolving issues promptly.
- Oversaw inventory management, including ordering and stock rotation processes.
- Trained and mentored staff on best practices for store procedures and sales techniques.
- Coordinated scheduling to optimize staff coverage during peak business hours.
- Conducted regular inspections to maintain store cleanliness and organization standards.
- Recruited, trained and supervised new employees.
Store Manager
El Super Market
Salinas, California
02.2013 - 10.2017
- Managed daily operations and ensured smooth store functioning.
- Trained and supervised new staff on store policies and procedures.
- Organized inventory and maintained stock levels to meet customer needs.
- Provided excellent customer service to enhance shopping experience.
- Recruited, trained and supervised new employees.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Created weekly work schedules for store personnel.
- Resolved customer complaints in a timely manner.
Store Manager
Vallarta Supermarket
San Fernando, California
02.2000 - 02.2013
- Managed daily operations and ensured smooth store functioning.
- Trained and supervised new staff on store policies and procedures.
- Organized inventory and maintained stock levels to meet customer needs.
- Provided excellent customer service to enhance shopping experience.
- Coordinated promotional events to attract customers and boost sales.
- Oversaw cash management and handled financial transactions accurately.
- Assisted in maintaining a clean, safe, and welcoming store environment.
Education
High School Diploma -
El Monte Highschool
El Monte 06-2000
GED -
Rio Hondo College
Whittier, CASkills
- Inventory management and order processing
- Cash handling and vendor relations
- Visual merchandising and sales strategy
- Staff training and team building
- Customer relationship management
- Scheduling optimization
- Strategic decision-making and conflict resolution
- Effective communication and time management
- Overtime reduction strategies
- Workplace safety initiatives
- Sales achievement strategies
- Project labor usage optimization
Languages
Spanish
Professional
Timeline
Store Manager
The Savemart Companies
06.2023 - Current
Store Manager
Cardenas Markets
08.2019 - 02.2023
Store Manager
Superior Grocers
02.2017 - 08.2019
Store Manager
El Super Market
02.2013 - 10.2017
Store Manager
Vallarta Supermarket
02.2000 - 02.2013
High School Diploma -
El Monte Highschool
GED -
Rio Hondo College