Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hugo Sanchez

Vancouver,WA

Summary

Dynamic retail sales professional with a proven track record at Lowes Home Improvement, enhancing customer engagement through strategic merchandise displays and effective teamwork. Skilled in critical thinking and adept at quickly mastering new processes, I consistently improved store performance and customer satisfaction, contributing to a seamless shopping experience.

Overview

6
6
years of professional experience

Work History

Merchandiser

Lowes Home Improvment
Vancouver, WA
09.2022 - Current
  • Organized merchandise displays to enhance product visibility and drive customer engagement.
  • Implemented seasonal resets of merchandise layouts, improving overall customer experience during peak periods.
  • Updated pricing and signage to complete product displays and educate customers.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
  • Collaborated with store managers to determine best placement for merchandise displays.

Parts Counter Sales Person

Oreilly Auto Pats
Vancouver, WA
10.2021 - 09.2022
  • Assisted customers in identifying and locating automotive parts using electronic catalog systems.
  • Provided product knowledge to customers, enhancing their purchasing decisions and satisfaction.
  • Processed transactions accurately, ensuring proper payment methods were used and receipts were issued accordingly.
  • Collaborated with team members to achieve monthly sales targets and improve overall department performance.
  • Assisted in conducting regular inventory audits to maintain accuracy and prevent discrepancies.

Order Picker

Lowes Home Improvment
Vancouver
03.2021 - 10.2021
  • Selected and packed orders accurately according to customer specifications
  • Called vendors to ask about delayed customer orders
  • Validated customer identity’s in order to let orders leave the store

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Lowes Home Improvment
Vancouver, WA
05.2020 - 2021

Help load merchandise into customers cars.

Brought shopping carts into the store that were left outside.

Assisted in answering any questions customers might have.

Education

High School Diploma -

Heritage High School
Vancouver, WA
06.2019

Skills

Retail sales professional

Teamwork and collaboration

Critical Thinking

Capable of picking up new procedures and processes

Friendly and outgoing

Active listener

Languages

Spanish
Native or Bilingual

Timeline

Merchandiser

Lowes Home Improvment
09.2022 - Current

Parts Counter Sales Person

Oreilly Auto Pats
10.2021 - 09.2022

Order Picker

Lowes Home Improvment
03.2021 - 10.2021

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Lowes Home Improvment
05.2020 - 2021

High School Diploma -

Heritage High School
Hugo Sanchez