Hugo Bejarano
Plano,TX
Summary
Accomplished Director with experience in developing and managing laboratory professionals to achieve and surpass company targets. Performance-oriented and data driven leader with an analytical problem-solving approach. Focused on delivering decisive, forward-thinking, and positive team leadership.
Overview
10
10
years of professional experience
Work History
Director of Operations
Convergent Diagnostics
11.2023 - Current
- Championed process improvement initiatives that led to significant cost reductions and improved service quality for customers.
- Managed cross-functional teams to ensure timely completion of projects and alignment with company objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
Director of Laboratory Operations
Convergent Diagnostics
06.2021 - 11.2023
- Participated in strategic planning for laboratory services and future testing pipelines such as Gynecologic, Gastrointestinal, and Urologic Pathology.
- Developed Mid-Level Managers into effective leaders through coaching and goal-setting.
- Established team and individual KPIs for laboratory staff and provided regular, actionable feedback.
- Boosted laboratory productivity by enhancing performance monitoring and instituting motivational approaches.
- Improved efficiency and Increased profits by generating actionable business insights through data reporting and analytics.
- Served as SME resource for sales and marketing for all AP testing products.
Operations Manager
Convergent Diagnostics
04.2021 - 06.2021
- Managed daily operations of the Anatomical Pathology Lab, orchestrating forward-thinking strategies to accomplish business goals.
- Devised LEAN processes to boost long-term business success and increase profit levels.
- Directed CI initiatives to achieve regulatory compliance, foster good laboratory practices and meet high quality standards.
- Developed front line staff and leaders through constant coaching and mentoring.
Molecular Lab Supervisor
Inform Diagnostics
01.2021 - 04.2021
- Designed, planned, and established new Molecular Diagnostics lab within 8 week deadline.
- Validated multiple instruments and assays in order to initiate SARS-COV2 qPCR testing.
- Hired, trained, and signed-off team of Molecular Technologists within 3 weeks of hire date.
- Maintained department's Quality Control and Regulatory Compliance standards by creating and implementing training plans, competency documents, and SOP's.
Histology Supervisor
Inform Diagnostics
09.2019 - 04.2021
- Oversaw selection, scheduling, annual goal setting, performance evaluation, and coaching 30 technical & support employees.
- Enhanced workflow to meet TAT standards for daily average of 2000 cases.
- Maintained department's Quality Control and Regulatory Compliance standards by: developing/implementing SOP, conducting Occurrence Management (CAPA), assisting with CAP inspection preparedness, and reviewing Quality Control/Preventative Maintenance records.
- Administered Digital Pathology process development, integration, and implementation within laboratory.
- Mobilized cross-departmental team in delivery of UAT project, resulting in implementation of new LIS and its respective workflow.
- Directed full scale training initiative for 70 employees in preparation for new LIS migration.
Lead Histology Technician
Inform Diagnostics
03.2019 - 09.2019
- Responsible for managing workflow, scheduling, and training of first shift histology teammates (lab aides, technicians, & support staff).
- Directed and adjusted to daily workflow challenges to ensure turnaround time standards were met for 2000 cases daily.
- Provided guidance and constant feedback to teammates in efforts to improve overall product quality.
- Coordinated weekly lectures and slide reviews between lab staff and Pathologists to discuss quality.
IHC Histology Technician
Inform Diagnostics
11.2017 - 03.2019
- Performed IHC stains, special stains, and deeper levels as requested by pathologists (120 per day).
- Responsible for operating automated staining instruments (Dako Omnis, Ventana Benchmark Ultra, Ventana special stains, and Dako artisan link pro.)
- Maintained communication with pathologists to resolve inquiries regarding technical issues with specimens/slides.
IHC Laboratory Aide
Miraca Life Sciences Inc.
04.2017 - 11.2017
- Maintained equipment by completing decontamination protocols, troubleshooting, as well as loading and unloading various staining instruments.
- Resolved staining problems, improved operations and provided exceptional lab support to pathologists.
- Handled 5-10 calls/emails per hour to address pathologist/client inquiries and concerns.
Undergraduate Research Assistant
Texas Tech University Biological Sciences
03.2014 - 08.2015
- Performed protein expression in bacterial and mammalian systems.
- Conducted sterile tissue culture techniques (Maintenance, propagation, and cell banking) and cell line generation (transfection/transduction)
Education
Bachelor of Science - Cellular And Molecular Biology
Texas Tech University
Lubbock, TX05.2016
Skills
- Leadership Development and Team Building
- Employee Coaching, Counseling, and Development
- Business Intelligence
- DMAIC/LEAN Process Improvement
- Continuous Improvement
- Project Management
- Regulatory Agency Inspections
- Quality Assurance
- Compliance Management
- SOP Development and Review
Timeline
Director of Operations
Convergent Diagnostics
11.2023 - Current
Director of Laboratory Operations
Convergent Diagnostics
06.2021 - 11.2023
Operations Manager
Convergent Diagnostics
04.2021 - 06.2021
Molecular Lab Supervisor
Inform Diagnostics
01.2021 - 04.2021
Histology Supervisor
Inform Diagnostics
09.2019 - 04.2021
Lead Histology Technician
Inform Diagnostics
03.2019 - 09.2019
IHC Histology Technician
Inform Diagnostics
11.2017 - 03.2019
IHC Laboratory Aide
Miraca Life Sciences Inc.
04.2017 - 11.2017
Undergraduate Research Assistant
Texas Tech University Biological Sciences
03.2014 - 08.2015
Bachelor of Science - Cellular And Molecular Biology
Texas Tech University
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