Summary
Overview
Work History
Education
Skills
Timeline
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Hugo Eliel Gonzalez

San Jose,California

Summary

Adept at enhancing customer satisfaction and reducing system downtime, I leveraged my technical support and critical thinking skills at Nexteer Automotive Plant 3. Recognized for exceptional troubleshooting and preventive measures, I ensured optimal functionality in complex electronic systems, significantly contributing to targeted improvements and efficient production processes.

Overview

3
3
years of professional experience

Work History

Center of Analysis Technician

Nexteer Automotive Plant 3
10.2021 - 08.2023
  • Enhanced customer satisfaction with timely resolution of complex technical problems.
  • Applied critical thinking skills to identify patterns in reported issues, enabling targeted improvements in hardware and software systems.
  • Identified root causes of recurring issues, implementing long-term solutions to prevent future occurrences.
  • Conducted detailed investigations into system malfunctions, ensuring accurate identification of underlying causes for swift remediation efforts.
  • Supported manufacturing departments during production ramp-up periods by addressing any potential bottlenecks or challenges efficiently.
  • Maintained clear communication with production teams, ensuring proper execution of markers according to specifications.

Electronic Technician

Clarion Partners
09.2020 - 10.2021
  • Conducted, maintained, tested and repaired Radio and Digital Am/Fm radio frequency,electronic components, parts, equipment and systems.
  • Reduced downtime by proactively identifying potential failures in electronic systems and implementing preventive measures.
  • Demonstrated versatility in handling a wide range of tasks, from circuit board assembly to network configuration support.
  • Gained recognition for excellent troubleshooting skills, often called upon to resolve complex issues and restore systems to optimal functionality.

Education

Mechatronic Technician - Mechatronics

UtSJR
Queretaro, Mexico
08.2014

Skills

  • Technical support
  • Equipment maintenance
  • System troubleshooting
  • Diagnostics testing
  • System repairs
  • Component replacement
  • Technical inspections
  • Equipment calibration
  • System analysis
  • Equipment testing

Timeline

Center of Analysis Technician

Nexteer Automotive Plant 3
10.2021 - 08.2023

Electronic Technician

Clarion Partners
09.2020 - 10.2021

Mechatronic Technician - Mechatronics

UtSJR

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Hugo Eliel Gonzalez