Huguette Picado
Phoenix,AZ
Summary
Hardworking, committed and motivated job seeker with strong organizational skills, fast-paced settings and time management skills. Experienced on Industrial medicine medical assistant apprentice, currently seeking education towards a certification on Medical Administrative Assisting. Experienced on Front Office tasks, such as, organizing charts, checking in and out patients, answering and transferring calls to specific department to provide patients and insurance companies with accurate help.
Overview
3
3
years of professional experience
Work History
Medical Assistant Apprentice
Arizona Industrial Medicine
05.2023 - Current
- Streamlined administrative tasks such as answering phone calls, scheduling appointments.
- Collecting specimen for Drug screenings and DOT physical exams
- Promoted patient satisfaction by speaking the patient's language (English and Spanish) addressing concerns promptly, demonstrating empathy, and maintaining confidentiality at all times.
- Aided physicians in the diagnosis process by accurately recording patient symptoms and medical histories.
- Enhanced team collaboration with clear communication and active participation in staff meetings and training sessions.
- Contributed to a welcoming environment for patients through exceptional customer service and communication skills.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Barista
Safeway
11.2021 - 12.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Cashier
Burger King
04.2021 - 10.2021
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
Associate of Applied Science - Radiologic Technology
Maricopa Community Colleges - Phoenix College
Phoenix, AZ2028
Associate of Applied Science - Medical Administrative Assisting
Maricopa Community Colleges - Phoenix College
Phoenix, AZ2025
High School Diploma -
Colegio Diocesano La Salle
Jinotega, Nicaragua 2020
Skills
- Fluent in Spanish and English (speak and write)
- Strong Communication Skills
- Patient Scheduling
- Medical Office Procedures
- Medical terminology knowledge
- Customer Service
- Adaptable and Friendly
- Valid Arizona driver's license
- Reliable transportation
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Assistant Apprentice
Arizona Industrial Medicine
05.2023 - Current
Barista
Safeway
11.2021 - 12.2023
Cashier
Burger King
04.2021 - 10.2021
Associate of Applied Science - Radiologic Technology
Maricopa Community Colleges - Phoenix College
Associate of Applied Science - Medical Administrative Assisting
Maricopa Community Colleges - Phoenix College
High School Diploma -
Colegio Diocesano La Salle
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