Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Humberto Baez

Kankakee,IL

Summary

Developed practical skills in diagnosing and repairing various appliances in hands-on environment. Excel at problem-solving and delivering high-quality service under time constraints. Seeking to leverage these transferable skills to transition into new field with opportunities for growth and development.

Overview

2
2
years of professional experience

Work History

Appliance Repair Technician

Solutions Used Appliances
08.2024 - Current
  • Educated customers on use, care and adjustments of appliances.
  • Troubleshoot diverse problems across multiple appliance brands and models, demonstrating adaptability and expertise in the field.
  • Increased repeat business through effective relationship-building strategies, including personalized follow-up communications after completing repairs.
  • Diagnosed and resolved complex technical issues for a wide range of appliances, ensuring proper functioning.
  • Ordered parts and maintained adequate inventory.
  • Improved customer satisfaction by providing timely and efficient appliance repair services.
  • Worked on Dryer, Washer and Stove appliances.
  • Diagnosed issues with appliances and made repairs.

Stocker Associate

Menards
03.2024 - Current
  • Greeted customers and directed to requested products.
  • Supported efficient workflow processes with prompt assistance in receiving shipments, unloading trucks, and processing merchandise.
  • Assisted customers in locating products, providing excellent customer service and driving repeat business.
  • Expedited shelf stocking during peak hours, minimizing disruption to customers'' shopping experience.

Stocker Associate

Walmart
11.2022 - 05.2023
  • Maintained effective team member communication.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Greeted customers and directed to requested products.
  • Supported efficient workflow processes with prompt assistance in receiving shipments, unloading trucks, and processing merchandise.
  • Expedited shelf stocking during peak hours, minimizing disruption to customers'' shopping experience.
  • Kept work areas neat, clean and free from debris.
  • Stocked designated items on shelves, end caps and displays.
  • Interacted with guests in friendly and knowledgeable way.
  • Transported merchandise pallets to move in warehouse.

Education

Associate's Degree - Residential Electrician

Prairie State College
Chicago Heights, IL

Skills

  • Installation procedures
  • Multimeter usage
  • Diagnosing problems
  • Performing maintenance
  • Repair cost estimation
  • Appliance diagnostics
  • Power tools operation
  • Gas appliance repair
  • Service sales
  • Appliance maintenance
  • Dryer repair
  • Hand tools proficiency
  • Teamwork and collaboration

Languages

Spanish
Professional Working
English
Native or Bilingual

Timeline

Appliance Repair Technician

Solutions Used Appliances
08.2024 - Current

Stocker Associate

Menards
03.2024 - Current

Stocker Associate

Walmart
11.2022 - 05.2023

Associate's Degree - Residential Electrician

Prairie State College

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Humberto Baez