HUMBERTO CHAVEZ-VALENCIA

Bilingual Customer Service Professional and Military Veteran leveraging over 5 years as a proven leader and manager able to multi-task missions, projects, and programs placing the right personnel and resources as needed to meet internal and external requirements. Possess a comprehensive background in operations management, program analysis, logistics, strategic planning, process improvement, resource management, team building, problem-solving, and cross-functional leadership. Experienced in effectively working with individuals of different backgrounds, and tactfully communicating with challenging customers. Proven ability to combine vision, ingenuity, and strong business acumen with well-developed project management and leadership qualities to support organizational effectiveness, reach, and overall expansion. Career supported by operational experience, subject matter expertise, and certifications.