Humberto Meneses Martínez
Las Vegas
Summary
Dedicated professional with a strong background in hospitality and customer service.
Efficient have the ability to complete tasks swiftly while maintaining quality.
Specialized skills include time management and adaptability. Excel in teamwork and communication.
Overview
11
11
years of professional experience
Work History
House Cleaner
Joy's Cleaning Services
02.2023 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Adhered to professional house cleaning checklist.
- Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
- Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
Cook Trainer
Steakhouse Outback
03.2015 - Current
- Enhanced food quality by consistently monitoring ingredient freshness and implementing proper storage techniques.
- Cooked same meals over and over during shifts with exact quality results.
- Trained cooks to maintain clean, organized and sanitary workstations.
- Maintained a clean and sanitary work environment through diligent attention to workspace cleanliness and hygiene practices.
- Promoted a safe work environment by enforcing proper use of tools, equipment, and adherence to established safety protocols.
- Monitored and managed kitchen staff during busy rush periods to maintain service levels.
- Mentored junior cooks, providing constructive feedback to enhance skill development and overall performance.
- Ensured compliance with all health codes and regulations, maintaining meticulous records for inspections as needed.
- Spearheaded successful catering events by overseeing menu design, staffing requirements, budgeting considerations, and logistical coordination.
- Improved kitchen efficiency by streamlining cooking processes and effectively delegating tasks.
Cook
Peiwei
12.2013 - 07.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Communicated closely with servers to fully understand special orders for customers.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Education
No Degree - Periodismo
Unitech Campus Marina Nacional
Mexico,DFSkills
- Cleaning and sanitization
- Customer service
- Housekeeping
- Bathroom sanitation
- Health and safety compliance
- Quality assurance controls
- Commercial and residential cleaning
- Teamwork
- Customer-oriented
- Hospitality background
- Staff training
- Multitasking and organization
- Detail-oriented
Timeline
House Cleaner
Joy's Cleaning Services
02.2023 - Current
Cook Trainer
Steakhouse Outback
03.2015 - Current
Cook
Peiwei
12.2013 - 07.2023
No Degree - Periodismo
Unitech Campus Marina Nacional
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