Humberto Moronta
New York
Summary
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons.
Overview
14
14
years of professional experience
Work History
Server Assistant
Le Pavillon
New York
11.2022 - 01.2026
- Assisted servers by delivering food and beverages promptly and accurately.
- Maintained cleanliness of dining areas and ensured proper table settings.
- Collaborated with team members to enhance overall dining experience for guests.
- Prepared dining areas for events by arranging tables and chairs efficiently.
Waiter
Del Posto
New York
04.2019 - 03.2020
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Event Promoter
Tao Group
New York
10.2014 - 12.2017
- Trends and other market research to capture attention and generate event attendance.
- Established online presence on social media platforms and other mediums to elicit customer engagement.
- Hosted events by greeting participants and providing engaging experience.
Event Promoter
The Butter Group
New York
01.2012 - 07.2016
- Used knowledge of area, local events, trends and other market research to capture attention and generate event attendance.
- Hosted event by greeting participants and providing engaging experience.
- Established online presence on social media platforms and other mediums to elicit customer engagement.
Skills
- Dining Room Organization
- Team Player
- Customer Preferences
- Event Catering
- Guest Relations Management
Languages
- English
- Spanish
Timeline
Server Assistant
Le Pavillon
11.2022 - 01.2026
Waiter
Del Posto
04.2019 - 03.2020
Event Promoter
Tao Group
10.2014 - 12.2017
Event Promoter
The Butter Group
01.2012 - 07.2016