Hannah Huey
Orlando,FL
Summary
Outgoing [Job Title] with experience working both FOH and BOH. Focused and hardworking team member knowledgeable in food safety and sanitation guidelines. Commended for having solid attendance record and delivering exceptional customer service. I am hoping to gain further experience and develop a greater sense of community.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server Assistant
Marlow's Tavern
11.2023 - Current
- Received consistent positive feedback from both customers and management for exceptional attention to detail and commitment to excellent service.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Greeted customers warmly to provide exceptional customer service.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Engaged in suggestive selling and other sales techniques.
Cashier Floor Supervisor
Five Below
02.2023 - 10.2023
- Monitored areas for security issues and safety hazards.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
- Mentored team members to enhance professional development and accountability in workplace.
- Built positive relationships with customers to increase repeat business.
Sales Associate Specialist
Michaels Craft Store
12.2021 - 12.2022
- Recommended complementary purchases to customers, increasing revenue.
- Performed regular audits of merchandise displays, ensuring proper pricing, signage, and stock levels were maintained at all times.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Advanced customer service standards by offering direction and advising customers about our rewards program.
- Expanded signups for store credit card and surpassed other existing branches.
- Securely packed shipments, printed the corresponding shipping label and prepared the package for departure with our UPS driver.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Line Cook
Panera Bread
09.2021 - 12.2021
- Sweeping, mopping, and deck scrubbing to maintain organization of the establishment.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Monitored food quality and presentation to maintain high standards.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
- Assisted in inventory management by accurately tracking supplies and placing orders as needed.
Education
Associate of Arts - Environmental Engineering
Valencia College
Orlando, FL05.2026
Skills
- Time Management
- Dining room organization
- Payment Processing
- Food Safety
- Conflict Resolution
- Project Management
- Personable
- Organization
- interpersonal communication
Certification
- CPR Certified, Loews Royal Pacifica Resorts- [2020-present] minor lifeguard training
- Licensed Food Handler- [2021-present]
Timeline
Server Assistant
Marlow's Tavern
11.2023 - Current
Cashier Floor Supervisor
Five Below
02.2023 - 10.2023
Sales Associate Specialist
Michaels Craft Store
12.2021 - 12.2022
Line Cook
Panera Bread
09.2021 - 12.2021
Associate of Arts - Environmental Engineering
Valencia College
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