Humberto Quinonez
Glendale,AZ
Summary
Accomplished Sales Supervisor and Project Manager with a proven track record at Progressive Insurance, adept at driving customer satisfaction and exceeding sales targets through effective selling techniques and strategic sales strategy development. Skilled in project management, demonstrating exceptional planning and risk management abilities, alongside strong leadership and communication skills, ensuring project success and operational efficiency.
Overview
9
9
years of professional experience
Work History
Sales Supervisor
Progressive Insurance - Mayfield Village Service Center
03.2017 - Current
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Project Manager
Servpro of Litchfield/West Phoenix
03.2016 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Education
High School Diploma -
Tolleson Union High School
Tolleson, AZAssociates in Business Management - Business Management
Arizona State University
Tempe, AZSkills
Sales Presentations
Effective selling techniques
Sales strategy development
Management Support
Project Planning
Project Management
Project planning and development
Project Scheduling
Project tracking
Budgeting and forecasting
Risk Management
Scope Management
Timeline
Sales Supervisor
Progressive Insurance - Mayfield Village Service Center
03.2017 - Current
Project Manager
Servpro of Litchfield/West Phoenix
03.2016 - Current
High School Diploma -
Tolleson Union High School
Associates in Business Management - Business Management
Arizona State University
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