Humberto Reyes
San Antonio,TX
Summary
Versatile and bilingual professional with a robust background in sales at DaBella and adept in pest control techniques from Aptive Environmental Pest Control. Demonstrates exceptional active listening and quick adaptation skills, ensuring high-quality customer service and efficient problem-solving. Passionate about delivering results and fostering team collaboration.
Overview
14
14
years of professional experience
Work History
Call Center Representative
Banner Bank
08.2024 - 09.2024
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
DaBella
Sales, Canvasser
02.2024 - 07.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Pest Control Technician
Aptive Environmental Pest Control
07.2021 - 12.2023
- I followed all company protocols when applying pesticides on the inside and outside of structures
- Mixed chemicals according to label directions to create effective solutions for treating pests
- Communicated with customers regarding any safety concerns they may have before performing any treatments
- Completed detailed reports after each job detailing the work completed along with any recommendations made
- Maintained knowledge and adhered to state rules and regulations
Painter and Carpenter
Jean Mc known Painter & Contractor
02.2019 - 06.2021
- Cleaned and smoothed surfaces for painting
- Applied paints, sealers, and solvents to plaster, sheetrock, concrete, and wood
- Used various carpenter's hand tools, portable power tools, and standard measuring instruments
- Commitment to being a team player and bringing excellent customer services
Painter
Orlando, Florida SJS painting & waterproofing
02.2018 - 12.2018
- Professionally painted residential housing and industrial properties
- Painted professionally, attention to detail, and keeping the customer happy
- Applied paint with brushes, rollers, spray guns, or other equipment
- Wore protective clothing such as masks, respirators, and gloves
Roofer
Dura Seal Roofing
01.2016 - 02.2018
- Operated power tools such as nail guns safely to complete tasks quickly and efficiently
- Removed old roof coverings in preparation for new installations
- Climbed ladders and scaffolding to reach roofs for inspection, repair, or installation
- Worked safely and effectively under difficult conditions and completed projects under various kinds of weather
Social Worker Intern
PR Department of Corrections (Intership)
09.2016 - 11.2016
- Tasks: Interview the inmates and their families, to give them the necessary orientation; Case discussion; Preparation of reports to evaluate the institutional plan, and preparation of statistical reports
- Interviewed witnesses involved in criminal investigations related to child abuse cases
- Maintained confidential case documentation
Human Resources Intern
Human Resources Internship
03.2011 - 05.2011
- Coordination of transport; maintenance of the files and verification of the attendance sheet
- Organized and stored employment forms and information
- Participated in staff meetings to discuss company policies and procedures related to human resources management
Education
Psychology And Forensics
University Of Puerto Rico
01.2018
High School Diploma -
Colegio Calasanz
05.2009
Skills
- Active listening
- Responsible and punctual
- Quick learning and ability to adapt easily to changes
- Willing to follow directions, work in a team, and/or under pressure
- Basic Computer Skills
- Service Sales
- Bilingual in English and Spanish, written reading and speaking
- Passionate and self-motivated
- Hard-working
Education and Training
San Juan, PR,San Juan Puerto Rico
Contact
Spokane, WA 99203
Languages
English
Full Professional
Spanish
Native or Bilingual
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Call Center Representative
Banner Bank
08.2024 - 09.2024
DaBella
Sales, Canvasser
02.2024 - 07.2024
Pest Control Technician
Aptive Environmental Pest Control
07.2021 - 12.2023
Painter and Carpenter
Jean Mc known Painter & Contractor
02.2019 - 06.2021
Painter
Orlando, Florida SJS painting & waterproofing
02.2018 - 12.2018
Social Worker Intern
PR Department of Corrections (Intership)
09.2016 - 11.2016
Roofer
Dura Seal Roofing
01.2016 - 02.2018
Human Resources Intern
Human Resources Internship
03.2011 - 05.2011
High School Diploma -
Colegio Calasanz
Psychology And Forensics
University Of Puerto Rico
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