Summary
Overview
Work History
Education
Skills
Timeline
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Humberto Rodriguez III

Tamarac

Summary

To secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.

Overview

10
10
years of professional experience

Work History

DOT Courier

FedEx Express
07.2018 - Current
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.

Ramp Agent

Menzies Aviation
08.2017 - 04.2018
  • Enhanced operational efficiency by conducting thorough pre-flight checks on aircraft for safe takeoffs and landings.
  • Assisted in reducing turnaround times by efficiently managing the unloading and loading of cargo and luggage.
  • Contributed to a safer work environment by strictly following safety protocols during ramp operations.
  • Reduced fuel consumption by practicing efficient driving techniques and route planning.
  • Maintained accurate records for flight schedules, delays, and cancellations to ensure smooth operations.

Driver

Diana Food Group
01.2015 - 07.2017
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Maintained up-to-date knowledge of health department regulations and guidelines to ensure compliance within the workplace.
  • Maintained high customer satisfaction levels by preparing orders accurately.

Customs Protection Officer

G4S Secure Solutions INC USA
12.2013 - 12.2014
  • Enhanced security measures by conducting thorough site assessments and identifying potential risks.
  • Provided exceptional customer service while maintaining a secure environment for clients and visitors.
  • Collaborated with local law enforcement agencies to ensure effective communication and response during emergency situations.
  • Maintained accurate records of daily activities, incidents, and investigations for future reference and analysis.
  • Managed access control systems, ensuring only authorized personnel had access to restricted areas within facilities.

Education

Associate of Arts - Criminal Justice

ITT Technical Institute
Fort Lauderdale
2013

Skills

  • Time management skills
  • Customer Service
  • Problem-Solving
  • Adaptability
  • Communication

Timeline

DOT Courier

FedEx Express
07.2018 - Current

Ramp Agent

Menzies Aviation
08.2017 - 04.2018

Driver

Diana Food Group
01.2015 - 07.2017

Customs Protection Officer

G4S Secure Solutions INC USA
12.2013 - 12.2014

Associate of Arts - Criminal Justice

ITT Technical Institute

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Humberto Rodriguez III