Humberto Sanchez
Anaheim,CA
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
10
10
years of professional experience
Work History
Residencial Sales Specialist
Spectrum
08.2023 - Current
- Increased residential sales by effectively identifying customer needs and providing tailored solutions.
- Developed strong client relationships, leading to a high level of repeat business and referrals.
- Successfully negotiated contracts for clients, ensuring the best possible terms and conditions.
- Implemented innovative marketing strategies that increased property visibility and generated more leads.
Retail Sales Consultant
AT&T
01.2019 - 08.2023
- Boosted customer satisfaction by providing exceptional service and product knowledge.
- Maximized sales revenue through personalized recommendations and upselling techniques.
- Developed strong relationships with clients, leading to repeat business and increased referrals.
- Streamlined store processes for improved efficiency and smoother day-to-day operations.
Construction Worker
Lobby Traffic Systems
05.2014 - 12.2018
- Enhanced project efficiency by coordinating with team members and managing resources effectively.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Improved client satisfaction by delivering high-quality workmanship consistently, following up on feedback, and addressing concerns promptly.
Education
Communications
Fullerton College
Fullerton, CASkills
- Organizational skills
- Complaint Resolution
- Customer Service
- Effective communication
- Call Management
- Customer Inquiries
Timeline
Residencial Sales Specialist
Spectrum
08.2023 - Current
Retail Sales Consultant
AT&T
01.2019 - 08.2023
Construction Worker
Lobby Traffic Systems
05.2014 - 12.2018
Communications
Fullerton College
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