Humberto Zamora Guerrero
______________________________________________________________________
Kalamazoo
Summary
Adept in order verification and customer communication. Demonstrated ability to quickly adapt, leading teams to exceed delivery targets. Excelled in fast-paced environments, enhancing team efficiency and customer satisfaction. Skilled in both leadership and organizational tasks, committed to continuous improvement.
Offering strong organizational skills and keen sense of direction, ready to excel in fast-paced environment and eager to learn and develop in delivery role. Conducts tasks with attention to detail and efficiency.
Overview
5
5
years of professional experience
1
1
Language
Work History
Valley 2 Food Delivery Driver
Western Michigan University
08.2023 - Current
- Drove Box Trucks around Campus in a safe and timely manner.
- Strategically divided labor to deliver at every cafe on campus with my coworkers.
Delivery Driver
DoorDash
10.2022 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Managed customer inquiries and complaints in polite and professional manner.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Intern
Kalamazoo Defender
08.2023 - 12.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within the office, applying learned concepts directly into relevant work situations.
- Ran papers, and bookkept documents.
- Contributed to a positive team environment by collaborating with fellow interns on assisting with the office
Outdoor and Yard Employee
Menards
01.2021 - 08.2022
- Excellent communication skills, both verbal and written as I had to write/justify inventory updates as shipments came in.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Warehouse Employee
K and S Vending
06.2020 - 05.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Performed inventory control, such as counting, and stocking merchandise.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Education
Bachelor of Arts - Criminal Justice
Western Michigan University
Kalamazoo, MI 05.2001 -
Skills
Order verification
Customer communication
Quick learner
Organized
Team Oriented
Leadership Oriented
Timeline
Valley 2 Food Delivery Driver
Western Michigan University
08.2023 - Current
Intern
Kalamazoo Defender
08.2023 - 12.2023
Delivery Driver
DoorDash
10.2022 - Current
Outdoor and Yard Employee
Menards
01.2021 - 08.2022
Warehouse Employee
K and S Vending
06.2020 - 05.2021
Bachelor of Arts - Criminal Justice
Western Michigan University
05.2001 -
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