Miles Baker
Jackson,MS
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Results-oriented worker with diverse background in customer service and working as a team. Dedicated to providing excellent work with employees and clients as well as being a quick learning and following deadlines.
Overview
4
4
years of professional experience
Work History
Food Delivery Driver
Uber eats
Oxford, United States
11.2022 - 02.2024
- Pick up and deliver food to customers in a timely and safe manner while communicating with customers to update them on the status of their order
- Delivered food orders to customers in a timely manner.
- Ensured that the correct order was delivered to the customer.
- Answered customer inquiries regarding menu items, prices and availability.
- Coordinated with restaurant staff on order accuracy and pickup times.
- Provided excellent customer service throughout the delivery process.
Pro Shop Assistant
River Hills Club
Jackson, United States
05.2020 - 08.2023
- Assisted members with any questions they had about the gym equipment and booking tennis courts/renting tennis and pickle ball gear
- Booked court times for members either in person or over the phone
- Tidied up gym equipment at the end of shifts and swept and mopped the floor as needed
- Learned how help members with their problems and figured out what they would want/need throughout different avenues of the club
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Greeted visitors, clients and guests in a professional manner.
Fry Cook
Sal & Mookie's
Jackson, Mississippi
11.2022 - 01.2023
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Understood and followed oral and written directions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prepared food in a timely and presentable manner, worked with other cooks to make sure all food went out at the same time in the same orders. Learned recipes and cooking strategies which helped me and my coworkers get the job done. Also how to open up the kitchen and close at the end of the night
Laundry and Dry Cleaning Assistant
Olde Towne Cleaners
Madison, Mississippi
05.2022 - 08.2022
- Checked incoming orders against invoices to ensure accuracy of delivery.
- Operated washing machines, dryers, and other laundry equipment in accordance with safety protocols.
- Assisted customers by providing information on services, pricing and product availability.
- Learned how to prep clothes to be either dry cleaned or hand washed, how to sort clothes into specific categories due to special request by customers as well as how to take inventory and rack clothes after they have been cleaned.
Line Cook
Lamar Yard
Oxford, Mississippi
10.2021 - 08.2022
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Stocked and restocked kitchen supplies as needed.
- Organized the storage area to ensure that all necessary items were readily accessible.
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
- Learned the ins and outs of working in a kitchen as a line and prep cook. Prepared the line for opening and knew how to close the kitchen at the end of the night. Maintained a clean kitchen while preparing quality meals for customers
Education
Marketing -
University of Mississippi
05.2025
Psychology -
University of Mississippi
05.2024
High School Diploma -
St. Andrew's Episcopal School
Ridgeland, MS05-2020
Skills
- Order Fulfillment
- Order Verification
- Customer Inquiries
- Exceptional Customer Service
- Customer Support
- Anticipating Customer Needs
- Food Delivery
- Semi-fluent In Spanich
- Diplomatic Communication
- Escalated Customer Support
- Cultural Sensitivity
- Information Verification
- In-Store Support
- Kitchen Sanitation Management
- Food Handling
- Relationship Building
- Food Safety Standards
- Cooking
- Kitchen Task Management
- Quick-Learning
- Equipment Maintenance
- Strong attention to detail
Affiliations
- Eagle Scout
- Member of Pi Kappa Alpha Fraternity
Languages
Spanish
Limited
References
References available upon request.
Timeline
Fry Cook
Sal & Mookie's
11.2022 - 01.2023
Food Delivery Driver
Uber eats
11.2022 - 02.2024
Laundry and Dry Cleaning Assistant
Olde Towne Cleaners
05.2022 - 08.2022
Line Cook
Lamar Yard
10.2021 - 08.2022
Pro Shop Assistant
River Hills Club
05.2020 - 08.2023
Marketing -
University of Mississippi
Psychology -
University of Mississippi
High School Diploma -
St. Andrew's Episcopal School