Systems Engineer with extensive experience in implementing complex IT solutions that meet organizational needs. Strong technical skills complemented by a proactive approach to continuous learning and professional development.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Systems Engineer
La Vega Hospital
La Vega
12.2017 - 09.2019
Troubleshooted technical issues related to servers, networks, storage systems, virtualization platforms and other IT infrastructure components.
Provided technical support for end-users by troubleshooting hardware and software issues remotely or onsite in all administration modules, clinic history, and odontology modules.
Performed daily maintenance tasks such as backups, restores and log shipping operations.
Configured security settings to protect against malicious activities such as unauthorized access or data tampering.
Implemented security measures to protect data from unauthorized access or modification.
Managed database security, backup, and recovery procedures to safeguard information.
Communicated with users to understand system information Citisalud requirements.
Troubleshot with the project team, and SQL queries to identify problems or requirements.
Systems Engineer
Hospital salazar de Villeta
Villeta
04.2012 - 11.2017
Troubleshooted technical issues related to servers, networks, storage systems, virtualization platforms and other IT infrastructure components.
Troubleshot with the project team, and SQL queries to identify problems or requirements.
Performed daily maintenance tasks such as backups, restores and log shipping operations.
Configured security settings to protect against malicious activities, such as unauthorized access or data.
Provide technical support for end users by troubleshooting hardware and software issues remotely or onsite in all Citisalud systems, including administration modules, clinic history, odontology, and nursing.
Handled troubleshooting tasks for Local Area Networks, Wide Area Networks, and to reduce network connectivity problems.
Help Desk Technician
ServiHoteles SA
Bogota
01.2011 - 12.2011
Troubleshooted technical issues related to servers, networks, storage systems, virtualization platforms and other IT infrastructure components.
Provided technical support for end-users by troubleshooting hardware and software issues. help desk, preventive and corrective maintenance, software administration and other management responsibilities include system operation, virtual machine access, etc.
Education
Bachelor of Science - Systems Engineering
Universidad Nacional Abierta Y A Distancia
Bogota Colombia
11-2017
Associate of Science - Analysis And Development of Information Systems
SENA
Villeta
03-2012
Skills
Network troubleshooting TCP/IP protocol
Virtualization platforms
SQL query
Hardware and software installation
Helpdesk operations
Citisalud System troubleshooting
Cybersecurity principles
Network infrastructure administration
Linux certification
Certification
currently cybersecurity certification by goggle.
currently kali linux and tools Nmap, Wireshark.
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Systems Engineer
La Vega Hospital
12.2017 - 09.2019
Systems Engineer
Hospital salazar de Villeta
04.2012 - 11.2017
Help Desk Technician
ServiHoteles SA
01.2011 - 12.2011
Bachelor of Science - Systems Engineering
Universidad Nacional Abierta Y A Distancia
Associate of Science - Analysis And Development of Information Systems