Hung Nguyen
Katy,TX
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
22
22
years of professional experience
Work History
Manager of Operations
Snow Fruits
1712 Spring Green Blvd. Katy, Texas 77494
02.2024 - 05.2024
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
Assistant Manager
Sasaki Japanese Restaurant
8979 Westheimer Rd. Houston, Texas 77063
11.2018 - 01.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Manager
K&L Washateria
2722 Westerland Dr. Houston, Texas 77063
04.2002 - 12.2017
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
Education
NA - Business Management
Jersey Village High School
Houston, TX05.1988
Timeline
Manager of Operations
Snow Fruits
02.2024 - 05.2024
Assistant Manager
Sasaki Japanese Restaurant
11.2018 - 01.2024
Manager
K&L Washateria
04.2002 - 12.2017
NA - Business Management
Jersey Village High School