Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Hung Nguyen

Norwalk,IA

Summary

Enjoying improving and learning new skills that foster continues growth and achievement of both myself and the company.

Detail-oriented and a team player with strong organizational skills, experience includes troubleshooting issues and rapidly acquiring new languages like Javascript/React during internship.

Overview

1
1
year of professional experience

Work History

Microsoft Data Center Technician

TEKsystems
06.2024 - Current
  • Reduced downtime for clients by swiftly addressing technical issues and performing routine maintenance across the data center.
  • Perform system diagnosed test and executed resolution for server issues.
  • Identified and reported problem devices and replaced defective parts.
  • Accepted tasks and documented status using ticketing system, time reports and email.

Software Engineer Intern

ADB
09.2023 - 12.2023
  • Design and implemented a scalable server monitoring solution web app using Python, with Flask and React.
  • Used as a web app to monitor 10+ production, development, and QA servers globally.
  • Participated in agile development methodologies, attending daily stand-up meetings, and actively engaging in sprint planning sessions.
  • Implemented secure authentication to protect sensitive data using RESTful API and JWT tokens.
  • Streamlined communication among team members by utilizing collaborative tools such as Jira, Confluence project development stages.

Education

Bachelor of Science - Computer Science

Drake University
Des Moines, IA
12.2023

Associate of Arts - Liberal Arts And General Studies

Des Moines Area Community College
Ankeny, IA
08.2019

Skills

  • Data Center Operations
  • Computer hardware troubleshooting
  • Hardware diagnostics
  • Hardware maintenance
  • Maintenance and repairs
  • Diagnostic Testing
  • Server Management
  • Network Troubleshooting
  • Network support
  • Ubuntu Linux
  • Python JavaScript HTML/CSS SQL Java
  • AWS Azure Git Gerrit Flask React Docker Jira Confluence

Additional Information

Cookie Clicker Game – (Python, Flask, JavaScript, HTML/CSS, SQL, Azure), December 2023

· Developed a webapp game using Flask and JavaScript through Azure deployment.

· Display players' scores by storing and querying them from Microsoft SQL Server database.

· Support multiplayer up to 20+ players by integrated session solution from Flask's library session.

Bird Species Identifier: Image-based Machine Learning Model – (Python, Flask), May 2023

· Built a custom deep learning model using Convolution Neural Networks algorithm.

· Integrated frontend, backend, ML modeling, and cloud deployment through AWS.

· Created as a team of five to investigate the potential for ML in supporting conservation research.

Movie Database Web Application – (Python, Flask, MongoDB, DynamoDB), May 2022

· Developed a CRUD API using Flask for user authentication and to display database for movies.

· Integrated genre filtering functionality, allowing users to search for movies based on specified genres using SQL queries and add them to their watchlist for later viewing.

· Aimed at assisting 100+ movie enthusiasts in managing and personalizing their movie watchlist.

Timer/Stopwatch – (Python, Pycharm IDE), April 2021

· Developed a customizable timer with UI that has start, pause, reset, and lap functionality.

· Improved productivity and focus during deep work tasks by 10% for durations under 1 hour.

Timeline

Microsoft Data Center Technician

TEKsystems
06.2024 - Current

Software Engineer Intern

ADB
09.2023 - 12.2023

Bachelor of Science - Computer Science

Drake University

Associate of Arts - Liberal Arts And General Studies

Des Moines Area Community College

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Hung Nguyen